It's was horrible! We did not get the room we had booked, and we had to quickly switch where we were staying, so it's not like it was booked way in advance, it was minutes before. We were supposed to have a tub with jets, didn't get that. I went to heat something in the the microwave, and there was food left in there, yuck!!!!! Finally, when I pulled my sheets back, there was something almost like crayon on the underside. I am not happy I had to pay what i paid for that!