The hotel was good to work with me on the first of my 4 night booking, as my cancelled flight in changed my itinerary.
I was not able to access my room 2 times in 3 days due to faulty room keys, which was an inconvenience.
There is no elevator in the hotel, so travel light unless you have help carrying bags. Some of the patrons congregate outside to smoke, and then bring the smell into the hallways, which I found annoying. Not my best stay for the money.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 10์ผ
Sally
Sally ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 5์ผ
Bailey
Bailey ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 28์ผ
Horrible!
They double charged us for our room and would not refund us. Front desk was rude and hung up on us.
Shelley
Shelley ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 17์ผ
Jennifer
Jennifer ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 16์ผ
Undeniably the worst
If Nostradamus lived until July, 3rd 1566 Iโm almost positive he would have predicted that this Americinn location in Sartell, MN would be ran down by an unprofessional employee at the front desk. I travel for work and have never left a review.. EVER! I hope this finds management or better yet the owners and they save this business by firing the, angry at the world, front desk lady. Pretty sure they know who she is (hard to miss). I feel bad for the hotel having to get hit with this review because of one employee that knows nothing about customer service but everything about everything! Ratings are crashing here fast.
Jennifer
Jennifer ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 14์ผ
rude staff
am staff was very rude due to mix up about my dog (service dog with papers). when I looked up your hotel on line I checked to see if animals were allowed your site said dogs were not allowed but service dogs were welcome. I went to the manager at the front desk to let her know and she said only certain service were allowed but that my dog could stay. She then wrote in a book that she was allowing my dog to stay. the next morning two staff (Chris and a male) were waiting for me near the back door Chris told me my dog was not allowed when I told her that I spoke with the manager last night and that she approved it, Chris said that person was not her boss. I told Chris and the male that my dog was a service dog she asked me for what, I told her for anxiety Chris said that did not count. Chris didn't need to be rude, she said she wasn't, I told she was very rude. My husband and I went to breakfast and Chris and other staff members were watching me and seemed to be talking about me. They would walk close to our table and stand there talking about the food. I later went up to the desk and apologized to Chris about the misunderstanding and said the hotel was very nice and in return Chris said "your dog still isn't supposed to be here". we were big fans of Wyndham hotels, we probably won't be anymore.
Roberta A
Roberta A ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 30์ผ
Tammy
Tammy ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 28์ผ
Anthony
Anthony ๋, 6๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 25์ผ
Family Friendly
Busy motel with great staff and family friendly.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
์น๊ตฌ์ 5๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 21์ผ
Eh, so so.
Room was good. We booked one with what we thought would have a couch, it didn't. But it did have a jacuzzi. We got a roll away cot for an extra 10 bucks instead.
Left in the am for something and came back to find our room mid way stripped.
When getting a receipt they claimed our room door was left open and that is why they went ahead and started cleaning it.
I know we did not leave our room open. Even if we had planned to check out early when we left, I would not leave a hotel room door open.
I told the lady at the front desk that I did not leave the room open. She kept saying it over and over, you left the room open that is why, you left the room open. No ma'am we did not, but not worth arguing. We've stayed here a few times before. Probably won't be back because of this.
Teri
Teri ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 19์ผ
Thomas
Thomas ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 16์ผ
Breakfast was great. Staff were very helpful. Pool was nice, maybe slightly cool, but we had fun. Hot tub was perfect, not too hot. Beds were comfortable. Shower and bathroom worked perfectly. Thank you!
Gale
Gale ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 13์ผ
Loren
Loren ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 10์ผ
The main parking lot was blocked off due to them resurfacing so we had to park in the back on the gravel and haul all our luggage to the front doors around the building.The hot tub was barely even warm (84ยฐF)The staff working said she "wasn't trained to adjust the temp". It also had a weird smell (we did not smell any chlorine at all) and the water was murky looking. Half the lights were off in the pool area and when someone asked to have them turned on she said everything that could be on was on. But then when I asked her minutes later, she just flipped a switch and they all turned on. No towels available until we had to ask for some. Breakfast was ok. Good variety of food, but we had to ask them to refill things that ran out twice and one of the containers holding the food was broke. Coffee was cold and almost gone by 8am. Would not stay here again.
Elisabeth
Elisabeth ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 8์ผ
Cale
Cale ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 1์ผ
Close to downtown, walkable to a couple places
Brenda
Brenda ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 1์ผ
Needs better parking.
Carrie
Carrie ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 1์ผ
Check in was quick and easy, room was clean except for a spare hair in the hairdryer and a couple of used kleenex in the bedside table drawer. Staff was friendly and the atmosphere was quiet and peaceful.