Lord Haldon Country Hotel, Sure Hotel Collection by Best Western
When visiting Exeter, Lord Haldon Country Hotel, Sure Hotel Collection by Best Western is a great choice to consider. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. A terrace and a garden are other highlights. Fellow travelers like the overall property condition.
Languages
English, Spanish
At a glance
Hotel size
25 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–8:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
What to do
Horse riding/rentals
Hiking/biking trails nearby
Horse riding nearby
Working away
Business center
Meeting rooms
Services
Front desk (limited hours)
Laundry facilities
Luggage storage
Wedding services
Porter/bellhop
Facilities
Built in 1749
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Banquet hall
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
20 bathrooms
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Special features
Dining
The Tower Bar - This bar specializes in British cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 12.50 per person
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 10 per pet, per night
Policies
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Lord Haldon Country Hotel
Best Western Exeter Lord Haldon Country
Best Western Lord Haldon Country
Best Western Exeter Lord Haldon Country Hotel
Lord Haldon Country Hotel Sure Hotel Collection by Best Western
Frequently asked questions
Are pets allowed at Lord Haldon Country Hotel, Sure Hotel Collection by Best Western?
Yes, pets are welcome, with a limit of 2 total. There's a charge of GBP 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Lord Haldon Country Hotel, Sure Hotel Collection by Best Western?
Yes, there's free self parking.
What are the check-in and check-out times at Lord Haldon Country Hotel, Sure Hotel Collection by Best Western?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Lord Haldon Country Hotel, Sure Hotel Collection by Best Western and nearby?
Have fun during the warmer months with activities such as horseback riding. Enjoy amenities like a picnic area and a garden.
Are there restaurants at or near Lord Haldon Country Hotel, Sure Hotel Collection by Best Western?
Yes, The Tower Bar offers British cuisine.
What's the area around Lord Haldon Country Hotel, Sure Hotel Collection by Best Western like?
Lord Haldon Country Hotel, Sure Hotel Collection by Best Western puts you in the heart of Exeter. Popular attractions include Dartmoor National Park, which is 16 minutes away by car.
Lord Haldon Country Hotel, Sure Hotel Collection by Best Western Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 2, 2024
Well worth the visit
Was a lovely hotel, amazing building, amazing room and wonderful staff, looking forward to being able to go back soon!
Zoe
Zoe, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 29, 2024
Stunning location, good food and friendly staff.
Rob
Rob, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Sep 28, 2024
William
William, 1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 19, 2024
Need air con
Venue was lovely although very remote.
Room was adequate but made uncomfortable by the radiator being on with no facility to turn off.
Barely slept even with windows open and fan on.
Steve
Steve, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Aug 5, 2024
Nice-ish stay
Stunning from the outside, however the room needed some tlc (not sure if perhaps our room is used as a pet friendly room which might explain that). Bathroom was really nice, recently refurbished.
Out room was situated above some outside seating and other guests were fairly noisy outside until gone 11pm which wasn't great. Food was generally good, had one issue with an item, but no apology and seemed to be an effort to get the item removed from the bill.
Fire alarm also went off at 6:50am.
Unlikely we would stay again.
Brian
Brian, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 4, 2024
Paulene
Paulene, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 2, 2024
Jackie
Jackie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 28, 2024
In a beautiful setting
Restaurant service, quality and quantity very good, but had issue with the Hotel's 3 course dinner offer. Obviously the Chef was not in agreement with the offer and it took ages to serve, otherwise the food was lovely. Room very comfortable, but if you are disabled in any way, there is no lift.
Fiona
Fiona, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 28, 2024
Nice place to stay
Lovely welcome on arrival
allan
allan, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
May 5, 2024
Absolutely awful, disturbed repeatedly by others.
Initial thoughts were that the hotel looked lovely. Went downhill a tad when we had to hunt for the waiter to place our dinner order, food was mediocre.
Room comfortable.
Having been up since 5am, we were crashed by 9.30pm, only to be woken at 11.23pm by lots of people outside our room, talking very loudly. I went to politely ask them to be quiet, to be greeted by about ten people all standing in the room opposite with a camera man.
I called down to Reception for support, but dialling 0 as per their brochure didn't get a response so I used my mobile to call the main hotel number. The gentleman said he would speak to the guests.
I went back to bed, but was again disturbed at 12.15am by loud voices and electronic beeping. I opened my door & was again greeted by a large group of people standing in the room opposite.
I called the night porter and was told that 'they'll be finished filming at 12.30'... seriously???
I barely got any sleep after that as I was so angry.
It transpires that it was a paranormal event where people can book 'haunted rooms'. Obviousky the room opposite ours was one of the haunted rooms!
I spoke to the lady in the desk in the morning and explained our dissatisfaction with the situation, to be told that 'they're normally quiet'.
Totally unacceptable. Would not ever recommend this hotel and I will be contacting the Manager directly.
Suzanne
Suzanne, 1-night trip
Verified Hotels.com guest review
6/10 Good
Apr 18, 2024
Penelope
Penelope, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 3, 2024
Very friendly service. Beautiful setting with lovely views and grounds. Quiet and comfortable. Dog-friendly which is a bonus.
Sam
Sam, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 4, 2023
Parvaiz
Parvaiz, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 21, 2023
Lovely location, excellent surroundings, very clean, friendly staff, excellent breakfast.
The room was a little tired and the bathroom needs an update. However, it was very clean and comfortable and we would stay again.
Kate
Kate, 1-night trip
Verified Expedia guest review
6/10 Good
Sep 16, 2023
Richard
Richard, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 26, 2023
Anthony
Anthony, 4-night business trip
Verified Hotels.com guest review
8/10 Very Good
Aug 14, 2023
David
David, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 29, 2023
A lovely location with beautiful gardens.
Very helpful staff. The bathrooms could do with updating but the building is amazing if you like period properties which we do.
Patricia
Patricia, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 27, 2023
Nice surprise
Nice quiet old country house. Public areas a bit tired but my room looked recently updated. Food was good. Gardens and view are lovely.
alan
alan, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jun 10, 2023
Just an overnight stay. Difficult to find. Surroundings lovely with some nice walks. Staff lovely but service a little slow and evening meal order incorrect.
GILL
GILL, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 6, 2023
Jason
Jason, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
May 28, 2023
Jayne
Jayne, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 11, 2023
Friendly Place!
Room a little old fashioned (bathroom had been refurbed though), mattress awful (really bad). Location, grounds, view and staff amazing. Didn't get any GPS close by so was a little frustrating to find initially. Drive up to hotel is full of potholes which probably belongs to a neigbouring property, however it is pretty bad and some are very deep, could be damaging.
Katrina
Katrina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 10, 2023
A restful stay
First impressions was that check in was a little slow, ringing the phone at reception didn’t work so I found the bar where there was a member of staff.
Food was excellent both breakfast and supper and service staff were attentive and efficient. Generous smoked salmon with scrambled egg.
Bed was very comfortable, rooms warm, decor a little tired and bathroom needing a small amount of DIY. Seeing to the base of the bath. Walks are terribly thin, some guests are incredibly selfish when it comes to noise levels.
We were very happy with our stay and would definitely come back. Thankyou a much needed break.