Customer Service excellent, Parklands Suite outstanding, food brilliant, the hotel and country club side is faultless, unfortunately the games hall needs a still needs a major overhaul
David
David ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 14์ผ
carl
carl ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 14์ผ
Was a lovely hotel and staff where amazing, shame the spa facilities werenโt all working as we booked mainly for the hydro therapy pool and looked like it had been broken for a while but there was no notice of this on advertisement of hotel.
Nathan
Nathan ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 11์ผ
Didnโt Get To Stay!
We did not stay in this hotel due to it not being at a suitable location for us at our first trip to Scotland. I tried to cancel the booking within the allotted time, but could not reach the hotel, no answers. Went through Hotels.com chat help and they could not reach either. Ended up with response that no refund will be given for cancellation because it was past the time. Thatโs full hotel charges for 2 nights gone. Hotel looked nice in pictures.
Lloyd
Lloyd ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 11์ผ
Amazing place, amazing staff
Staff were amazing, everyone was so friendly and nothing was too much bother for them. The hotel is lovely, the spa facilities are lush! Lovely food in the restaurant too, good choices and very yummy. Bed was huge and super comfy! Great stay.
Rebecca
Rebecca ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 10์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 1์ผ
Glen
Glen ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 29์ผ
Very Disappointing
This stay was booked as a relaxing spa break stay as a birthday gift for my partner.
We received no communication from the hotel to advise that the neither the main event of the spa, the thermal pool or the steam room were working otherwise we would have cancelled. We made a complaint asking for a partial refund which was denied and only a free breakfast offered! This is very disappointing for the price paid for this stay. The room was okay but does need a little bit of TLC regarding the decor.
Alice
Alice ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 28์ผ
Room comfortable spotless with beautiful bathroom
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 22์ผ
Disappointing for what should be excellent
The executive suite was lovely - modern and spacious.
No fridge and the bathroom fan goes all night. With the door shut it still sounds like youโre on an aeroplane. There is also a very bright green light which we were told was a fire safety light.
The swimming pool area was excellent and well equipped. We liked that the sauna, steam room and hot tub was partitioned from the pool area and only for adults. It was modern and everything worked.
The restaurant had a good atmosphere and staff were friendly. Good varied menu. There was an issue with one meal and it was very quickly dealt with in a friendly manner as youโd expect. Breakfast was excellent.
Unfortunately we learned on check out we could only use the pool between 3pm and 11am. Each time we said something we were told it was in the terms and conditions. You also need a physical credit card as a pre-payment when you check in.
I spoke to the manager on departure about the disappointments weโd encountered as I would not write a review without doing this. His attitude was poor and he didnโt deviate from the clear script.
We have frequent mini breaks and we feel this hotel fell short for the price paid. Unfortunately weโll not be back. Disappointing for what should be an excellent hotel.
Alan
Alan ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 22์ผ
Didier
Didier ๋, ์น๊ตฌ์ 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 14์ผ
Sara
Sara ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 11์ผ
Andrew
Andrew ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 11์ผ
Sam
Sam ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 4์ผ
Nick
Nick ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 2์ผ
Claire
Claire ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 1์ผ
Fabulous
Fabulous hotel. Easy parking. Clean, spacious modern rooms. Ensuite bath and walk in shower, beautifully tiled and fitted out to high standard. Quiet. Staff very friendly. Breakfast good choice.
Spa is great and included in stay. Great value.
We will definitely stay again.
Rachel
Rachel ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 29์ผ
Friendly and good value
Always a great place to stay. Very friendly staff
Steven
Steven ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 24์ผ
Perfect Break
We stayed for 2 nights as were visiting family and friends nearby. Our room was large and comfortable. We slept well as it was so quiet and I enjoyed use of the pool and spa. We had our breakfast and evening meals in the bar/restaurant, which were excellent and reasonably priced. The staff were all very well trained and welcoming. We will return.