The hotel itself is very good โ the staff is friendly, the rooms are comfortable, and the rooftop bar is a real highlight. However, the location is a major issue. The hotel is situated right across from the Civic Center in an area heavily affected by homelessness and visible drug use, which significantly impacted our experience.
While the hotel has security at the entrance, stepping outside means encountering many individuals openly using drugs or in visible distress. Sadly, this made us feel unsafe, especially during the evenings. We ended up wanting to spend as little time outside as possible and left with a very negative impression of San Francisco as a whole.
This is not a reflection on the hotel staff or service โ both were excellent. But I would strongly recommend choosing a hotel in a different neighborhood if you want to truly enjoy your visit to San Francisco.
Clement
Clement ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 8์ผ
Terin
Terin ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 27์ผ
Juan C
Juan C ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 4์ผ
Awesome
Michelle
Michelle ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 18์ผ
Robin
Robin ๋, ์น๊ตฌ์ 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 15์ผ
Valerie
Valerie ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 14์ผ
Views!
Great place to stay! Short walk to Orpheum Theater! Great rooftop bar.
Would definitely stay again!!!!
Abby
Abby ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 5์ผ
Lorraine
Lorraine ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 4์ผ
Claudia
Claudia ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 26์ผ
Brian
Brian ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 11์ผ
Banmeet
Banmeet ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 4์ 4์ผ
Be very patient if u book this
Terrible checkin process and very poor customer support
Carlos
Carlos ๋, 4๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 30์ผ
Elisa
Elisa ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 30์ผ
The Proper is our favorite hotel in Downtown SF. We visit frequently. Itโs whimsically stylish, clean and quiet. The beds, bedding and shower are very nice. Itโs close to entertainment venues and Villon is a very good restaurant. If you know SF, Market St is what it is, but the hotel feels safe.
Jane
Jane ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 29์ผ
Avinesh
Avinesh ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 3์ 28์ผ
Great hotel in a not so great location
The hotel itself is super cute. The rooms are modestly sized but have a really cool decor. The rooftop bar / space is wonderful. The staff was helpful and the room was clean upon arrival. My only complaint about the hotel was that they nicked me $110 for valet parking. Ouch! Seems unreasonable for an overnight spot. The area around the hotel is filled with homeless, drug addled zombies who have no respect for the city. Definitely not safe to walk. This is unfortunate because the hotel is in a great location for enjoying Union Square and a couple of great venues for entertainment close by. Not much the hotel can do about this, but SF needs to do a better job of cleaning up the area.
Paul
Paul ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 5์ผ
Rooftop was amazing. Ambiance was incredible view of the city. Hotel room was clean, very funky architecture and design and all the breakfast. Yum Yum Yum we will be back soon.