First, the good. As expected of Best Western, the bed and facilities are good, and the location is excellent. The parking lot is spacious. Now the bad. The reception lady, Solanta Stolarz, created a rather unpleasant experience. Her attitude towards us was blunt and borderline rude, such as being dismissive about our request for help to close a window (it wasn't broken but even the worker who eventually came had difficulty closing it), forcefully signing me up to Best Western rewards program (I had requested information be sent to my email but instead I received registration welcome) and forgetting to provide us with transportation tickets (but giving it to another guest who signed in after us). Other minor things too small to mention added to her overall demeanor that made us uncomfortable.