This property was outstanding and the staff and employees are the epitome of superior customer service.
Louis
Louis ๋, 4๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 4์ 7์ผ
BEVAN
BEVAN ๋, 5๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 5์ผ
Beautiful resort! The interior was decorated beautiful to every detail and it smells amazing. Each restaurant is beautiful as well. The service was a mix of great and terrible. I had high expectations for the food and it was just ok. I would say food is on par with other all inclusive options. You cannot swim at the beach because of the waves and seaweed. Huge piles of seaweed with bugs swarming all around. Resort did not even attempt to clean it up during our stay. We just hung out by the pool instead which was really nice!
Kelsey
Kelsey ๋, 4๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 4์ผ
Gerald
Gerald ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 3์ 30์ผ
no era lo que esperaba
JUAN CARLOS
JUAN CARLOS ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 25์ผ
LUISA GPE
LUISA GPE ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 21์ผ
Wonderful!
Juliany
Juliany ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 16์ผ
My girlfriend and I went there for a Weeknd getaway and the first thing we noticed was security guard at the gate. We felt very safe. The reception area was very cozy and impressive. The facilities: restaurants, shopping store, the pool were clean and well organized. The room was a panoramic view to the ocean with a hot tub outside on the balcony, and it was excellent to enjoy it. You will like it there.
Randold Ameth
Randold Ameth ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 15์ผ
Loveeeee
vincenzo
vincenzo ๋, 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 3์ 15์ผ
Marta
Marta ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 13์ผ
mary
mary ๋, 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 3์ 11์ผ
Crystal
Crystal ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 2์ผ
We loved our vacation. We celebrated our 20th Anniversary. We enjoyed the mixology and tequila classes. This was an enjoyable trip and we would stay at this hotel again.
Tonisha
Tonisha ๋, 6๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 2์ 27์ผ
It was a beautiful, well maintained property. Food options were very good at the restaurants. however it was lacking vegan/veg options at the mexican restaurants. Wish they had more vegetarian options at the pool restaurants as well. Drinks were okay by the pool. Restaurants drinks were little better.
The coffee shop Inze was another joke. They did not know how to make a cappuccino correctly. It was just lot of milk and foam, I could barely see the coffee shot. Same thing with masala chai. Also the cafe was underwhelming with the amount of options and staff didn't seem to care about it.
The concierge service was felt like little rushed. We had to keep asking questions about where is what and also about activities instead of being proactive and giving us the tour or showing map of the property.
The beach was not as clean as other parts of tulum. They had lot of seaweed and rocks. So definitely not a good beach to soak in. Also they need more of the cabanas by the beach, instead of chairs to get some shade from sun.
Need more activities for the day, felt like there was not enough activities for us to do. Also pool bike class was full with just 12-15 people. If you have such a big resort, thats not enough bikes. Need more space in the classes like mixology. Need more night shows or entertainments like what some of the tulum restaurants have.
Also that $200 credit was a joke, there is literally nothing you can use towards, everything comes with a big price.
shaily
shaily ๋, 2๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 2์ 24์ผ
Beautiful property and incredible food options!
Thomas
Thomas ๋, 5๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 2์ 23์ผ
Went here for my birthday and I will definitely be back. The staff was friendly and helpful. The resort restaurants were amazing! We will for sure be back!
Mercy
Mercy ๋, 4๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 2์ 20์ผ
Amazing
Amazing facilities, clean, big hotell but not too many people. We ended our honeymoon here and will definately come back.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 2์ 16์ผ
Great resort!
Hailey
Hailey ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 2์ 12์ผ
Frank
Frank ๋, 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 2์ 3์ผ
Fabulous Resort!
We had an amazing stay and are already planning a return trip in November. The whole property was meticulously maintained and cleaned.
Colleen
Colleen ๋, 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 2์ 3์ผ
We had a fabulous time at this property! The dining choices exceeded our expectations. We especially loved Mura the Asian restaraunt. The property is beautiful, clean and not overcrowded. The staff is friendly and helpful. I am telling everyone I know to go to Unico 20 87!