The staff are all very friendly. Today morning, my airport limousine bus was canceled due to heavy snowfall in Tokyo, all the staff helped me a lot. So I was able to get to Narita Airport on time to catch my outbound flight.
Besides this, the rooms in this hotel are very clean and the shopping centers, restaurants, government offices, and transportation facilities around the hotel are very good, which is helpful when I come for a business trip. I will definitely come back to this hotel again if I have a business trip again.