Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040
What's nearby
La Gran Plaza Fashion Mall - 12 min walk - 1.0 km
Plaza del Sol - 5 min drive - 4.4 km
Minerva Roundabout - 5 min drive - 5.3 km
Expo Guadalajara - 5 min drive - 4.7 km
Basilica de Zapopan - 10 min drive - 9.9 km
Getting around
Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 35 min drive
Airport drop-off service
Restaurants
Sessions Restaurant - 1 min walk
Mr. Pampas - 8 min walk
El Socio - 7 min walk
Utc-6 Bar Hotel Hard Rock - 1 min walk
Tacos Don Trino - 10 min walk
About this property
Hard Rock Hotel Guadalajara
Hard Rock Hotel Guadalajara features a rooftop terrace and puts you just a 5-minute drive from Plaza del Sol. You can visit the spa to indulge in deep-tissue massages, body wraps, or aromatherapy, and international cuisine is served at Sessions, which is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
348 rooms
Arranged over 26 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 1 total, up to 50 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls and litter boxes available
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
Parking
Onsite self parking (MXN 60 per day)
Covered onsite valet parking (MXN 60 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Transfers
Airport drop off on request(available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–11:00 AM
2 bars/lounges
Restaurant
Poolside bar
Coffee shop
24-hour room service
Snack bar/deli
Working away
Business center
Meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Pool loungers
Pool umbrellas
Romance packages
Facilities
1 building/tower
Built in 2018
Safe-deposit box at front desk
Rooftop terrace
Garden
Fitness center
An outdoor pool
Full-service spa
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Wheelchairs available on site
Well-lit path to entrance
Pool hoist on site
Room amenities
Be entertained
49-inch Smart TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Free stocked minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Soundproofed rooms
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
Phone
Desk chair
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
Dining
Sessions - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 340 for adults and MXN 150 for children
Airport shuttle service is offered for an extra charge of MXN 650 per vehicle. Maximum occupancy 4
Early check-in can be arranged for an extra charge (subject to availability)
Late check-in between 5:00 AM and 3:00 PM can be arranged for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: MXN 2000 per stay
Pets are allowed for an extra charge of MXN 1500 per pet, per day
Parking
Self parking costs MXN 60 per day
Covered valet parking costs MXN 60 per day with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 7:00 PM
Guests under 12 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Also known as
Hard Rock Hotel Guadalajara Zapopan
Hard Rock Guadalajara Zapopan
Hotel Hard Rock Hotel Guadalajara Zapopan
Zapopan Hard Rock Hotel Guadalajara Hotel
Hard Rock Guadalajara
Hotel Hard Rock Hotel Guadalajara
Hard Rock Guadalajara Zapopan
Frequently asked questions
Does Hard Rock Hotel Guadalajara offer free cancellation for a full refund?
Yes, Hard Rock Hotel Guadalajara does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hard Rock Hotel Guadalajara?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 7:00 PM.
Are pets allowed at Hard Rock Hotel Guadalajara?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 50 lbs per pet. There's a charge of MXN 1500 per pet, per day, and there's also a deposit of MXN 2000 per stay. Service animals are exempt from fees. Food and water bowls and litter boxes are available.
Is parking offered on site at Hard Rock Hotel Guadalajara?
Yes. Self parking costs MXN 60 per day. Valet parking costs MXN 60 per day.
Is airport shuttle service offered by Hard Rock Hotel Guadalajara?
Yes, a shuttle from the hotel to the airport is available. The charge is MXN 650 per vehicle.
What are the check-in and check-out times at Hard Rock Hotel Guadalajara?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Hard Rock Hotel Guadalajara?
No, this hotel doesn't have a casino, but Majestic Casino (5-min drive) is nearby.
What is there to do at Hard Rock Hotel Guadalajara and nearby?
Hard Rock Hotel Guadalajara has 2 bars, a spa, and an outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near Hard Rock Hotel Guadalajara?
Yes, Sessions offers international cuisine.
What's the area around Hard Rock Hotel Guadalajara like?
Hard Rock Hotel Guadalajara is a short 12-minute walk from La Gran Plaza Fashion Mall and 8 minutes' walk from National Chamber of Commerce.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 20, 2024
Nancy
Nancy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 2, 2024
Aniversario Bellísimo
Muchas gracias por todas las atenciones recibidas, hicieron que nuestro aniversario fuera espectacular
SILVIA
SILVIA, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 1, 2024
Arturo
Arturo, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 1, 2024
Mixed feelings
Nice decor, good breakfast, excellent service but the elevators are very small and slow and I didn’t like the location .
Marco A
Marco A, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2024
Luis
Luis, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 24, 2024
Just a little disappointed
The pool was closed on the rooftop; this is one of the main reasons we stayed. So that meant the bar was also closed on the rooftop.
Starbucks never had hot coffee in the mornings, only cold drinks.
They should consider having some kind of coffee down in the lobby for people to grab and go.
The area was so far away from shopping centers. It seemed a little sketchy to walk around outside. I won't be coming back; it is not my type of environment
Lorena
Lorena, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
Nov 17, 2024
Miguel
Miguel, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 9, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 9, 2024
Carlos
Carlos, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 6, 2024
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 17, 2024
Julio
Julio, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 14, 2024
Rogelio
Rogelio, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 13, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 4, 2024
The refrigerator (frigobar) was not working and the stand lamp wasn’t working.