4/10 - 보통이에요
2025년 1월 27일
Family reunion ruined!!
We planned a mini family reunion based on the hotel's heated indoor pool. The pool heater was broken, and the water was freezing. We wanted this to be a great fun-filled memory for our children. We asked the hotel to compensate us for the inconvenience of not letting us know before arrival so we could make alternate plans. The staff lied and said they informed us of a check-in, and this is absolutely not the truth. They would have had our business for many stays to come, But after this event, we will not be coming back since they do not understand how to treat customers and be honest!
William
William 님, 1박 가족 여행
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