We left our ship early expecting to be able to leave our luggage and start sightseeing. Took a taxi to the place we had reserved. However, there is only one location with a reception. Took a taxi to that location to leave our luggage. They then sent us a code to enter our location. Returned to get our bags. They did call a taxi for us. Arrived, got in with the code, apartment was on the “1st F” 22 steps up. Thankfully, we packed light. We’re in our 70’s so not the best option for us. Will not book this place again. It was clean, warm, convenient to sightseeing and restaurants. The only reception we encountered was polite and helpful, but we prefer a reception and elevator on sight.