호텔 노스랜드, 오토그래프 콜렉션

Said they were pet friendly but charged an additional $100 for cleaning fees for my goldendoodle. I was only there for under 12 hours and the room was full of pet dander anyways (I am allergic to dogs that is why I have a goldendoodle who is hypoallergenic). Beautiful hotel but super corporatized with this "cleaning fee" who I know DOES NOT go to the cleaner!!!

I am normally pretty easy going, and dont complain unless warranted. I paid a significant amout to stay here on a Packer game weekend. We splurged, as it was our first visit to Lambeau. Housekeeping never came to clean our room. When I called and notified front desk I was told that we must have had our do not disturb sign out. We did not. To their credit, they offered to send someone up right away and clean. It was 9pm on game night and we were exhausted. They did send up extra towels at my request. I expected the hotel would do right by us at checkout. I reiterated my displeasure that I was paying a lot of $ and we didnt get housekeeping. The hotel did NOTHING. They just insinuated again that we must have had our dnd sign out. This is 1 of a few customer service snafus we experienced over the weekend. Beautiful hotel, nice room, but customer service does not match the surroundings. Save your $ for someplace that values customer service. There is no excuse for charging that much $ and then delivering inferior services.

Everything was great! Old, remodeled building. Great parking ramp access. The restaurant is a bit fancy for me. very comfortable room.

Love this little spot! Excellent common areas

This hotel is beautiful, inside and out, and centrally located in Green Bay. Parking is free on weekends and accessible from inside the hotel. Bathrooms are enormous, beds are super comfortable, and staff were accommodating with early check in. Only downside was the view - we faced the interior courtyard which is nothing but vents and pipes. Mattered little, as we were only in town for one night. Would definitely stay here again!