The hotel is conveniently located near downtown, but itโs in a run-down area with a heavy homeless presence, making it feel unsafe to walk aroundโespecially after dark. The main bed was comfortable, and the suite was spacious, but the sofa bed was in poor condition. Note that there are no two-bedroom suites available.
Housekeeping was minimal: over the course of our stay, the room was only attended to twice, with just towels replaced and beds madeโno real cleaning, no toiletries replenished, and the carpet wasnโt vacuumed.
Most reception staff were polite and respectful, except for one man who checked us in. Despite arriving after check-in time, we were told our room wasnโt ready. He mentioned it was the only room available and had a bad smell because it was just vacated. When I asked for another room, he stated it was โfirst-come, first-served,โ which was surprising since we booked and paid months in advance.