Our first room was so far away from the desk, I almost couldn't make the walk. We were moved to a different room closer to the lobby, which was nice. BY 12 pm, kids were screaming and running through the hallways. I called down to the office and asked them to get someone to tell the kids to quit screaming. I don't think they ever did, because the screaming continued until after 1am. Then at 9 in the morning, a maid knocked on our door, I'm assuming to clean, even though we were checking out today.