Terrible stay I booked a King size bed I was given a queen I let them know that the air did not work in my room they told me maintenance would check it out and if it could not be fixed they would make accommodations. That did not happen I stayed a Thursday through Sunday with not air and nothing was done about it
Jessica
Jessica ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 11์ผ
Sucks
I left 5-10 minutes into it the room was unclean and I have a video and pictures of it the tv didnโt work the place over all is a no stars period I had to come back the next day for my money to be returned in 5-7 days smh
Ursila
Ursila ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 5์ผ
Too noisy and it felt unsafe
kamal
kamal ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 23์ผ
Front desk very rude and unfriendly
Tayskii
Tayskii ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 14์ผ
Shannon
Shannon ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 3์ 18์ผ
Irvis manuel
Irvis manuel ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 3์ 13์ผ
Justin
Justin ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 2์ 25์ผ
ThruMi
ThruMi ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 2์ 17์ผ
Ghetto Transelvania
They allowed me to book online, when i got there no rooms were available. The guy at the front desk was Very Rude and displayed horrible customer service. He wouldnt even answer the phone for me to receive a refund. The parking lot was also very unorganized and i found it difficult to find a parking spot. Ill never waste my time with this place again.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 12์ 3์ผ
Thaa
Thaa ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2024๋ 11์ 28์ผ
Never again
HORRIBLE EXPERIENCE WILL NEVER RECOMMEND THIS HOTEL TO ANYONEโฆ. Staff was alright, but the room ๐. I told the front desk that it was cold, she stated that she would send maintenanceโฆโฆโฆโฆstill waitingโฆโฆโฆโฆhour goes byโฆ.so I walked to the front desk, sheโs on her phone!!! I asked, โso nobodyโs gonna fix the heatโ? O he never came, let me call.. why call when itโs almost check out. I had to get in the shower to warm the room up. Shower did not work well, you had to have it on power spray in order to get water, door looked as if it has been kicked in.. comforter had stains and I mean big stains. If I was a reviewer, they would be SHUT DOWN!!!!
Maria
Maria ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 11์ 20์ผ
ping
ping ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 11์ 3์ผ
Room did not have any ac or heat. Shower had broken door.
Ali
Ali ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2024๋ 8์ 13์ผ
Deon
Deon ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2024๋ 7์ 29์ผ
Unfortunate
Bed linen had stains, no trash can in the bathroom, no Kleenex in the room. The air conditioner didn't work real well.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 7์ 28์ผ
Diana
Diana ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 7์ 2์ผ
Safe place
Bryan
Bryan ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 6์ 23์ผ
Candice
Candice ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 6์ 20์ผ
Overall this property has gone down inside and outside. Little children are playing in the parking lot and throwing rocks at people's cars with no supervision at all. People hanging out in the parking lot, the hotel has strong weed smell throughout the entire building. It used to be a nice and pleasant hotel but not now, it's considered to be run down shack.
Leilani
Leilani ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 2์ 16์ผ
Would give 0 stars if I could. Itโs the former Eastin Hotel and the rooms were windowless, no bed skirt on the bed, and room was dirty. Couldnโt tell if there were bugs or food on the floor. Was checked out less than 30 minutes after checking in.
Arielle
Arielle ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 1์ 20์ผ
Everything was great except the breakfast . There was only waffles and you had to be checked in by a rude lady who watched everyone like they were in time out.
Caitlin
Caitlin ๋, ์น๊ตฌ์ 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2023๋ 11์ 3์ผ
Horrible place to stay!! Avoid!! If you book a room using Expedia they (the hotel) will charge you an extra $100 upon check in!! Nowhere is that listed on the Expedia app. I brought it to the โManagerโsโ attention and asked him to show me where it states there will be an additional $100 fee upon arrival, he couldnโt. He then called the Police on me saying that I was making a โsceneโ.
Rod
Rod ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2023๋ 10์ 21์ผ
Keith
Keith ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2023๋ 10์ 11์ผ
I had a very relaxing stay at Suburban Suites. Bill, the front desk attendant, was very polite, professional and accommodating. I was able to check-in at 1:00 rather than 3:00. I would absolutely go back for another stay.
Mary
Mary ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2023๋ 9์ 25์ผ
The lock on our room door had no safety plate so the lock was exposed on the hallway side. Carpets were filthy. The check in person had to use 2 computers and it took 20 minutes to get us checked. I had to sign a no refund agreement before she would give us our room key card. I requested a refund because it was not safe to stay there and neither the hotel or Expedia will give me a refund.