Checked in, recieved room key, opened side entrance to go to the room. Entrance was filthy with trash on the ground and dirty. Very outdated. Got in the room, bathtub had standing water in it, one bed had a cigerette burn hole in it and the other had a blood stain on the bed. We got our stuff and loaded back up and went to the front desk and told Mr Patel we would not be staying there. It was not anything like the pictures online. I requested a refund and he said I had to contact Hotel.com which I did, then was told manager from this hotel would have to approve refund. Still no refund. Do not waste your time or money booking this hotel, it is not worth it.
Brandy
Brandy ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 11์ผ
Older hotel with not great amenities
Ice machine was broken
Building run down
Tub drain very slow
Water ran in toilet constantly
Two towels were given for a family of 3
Cindy
Cindy ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 7์ผ
Buyer Beware.
Room smelled of smoke and Marijuana. Toilet was not secured to floor and leaked. Only given 2 towels during entire stay. Beds were hard and uncomfortable. Hotel felt dirty and just not in good location. Didnโt feel safe. Was cheap, so it had that going for it.
Owen
Owen ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 5์ผ
Jose Humberto
Jose Humberto ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 28์ผ
Bien
Bien
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 8์ผ
We got there very late and check in went well. We got to the room and it was extremely hot. The AC was completely off. It took over 2 hours for it to cool for us to be even to sleep. It never got cold all night. The bathroom didnโt look very clean either. We got up early the next morning and just left.
Heather
Heather ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 7์ผ
Raymond
Raymond ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 4์ 28์ผ
Very old and run down. Room smelled like stale smoke/musty and was aweful. Pillows are half a pillow and only 2 on the bed. Blanket stained. Metal bars sticking out from under the boxspring platform (like they were added for a wider bed but the current smaller bed left them sticking out so someone would get out of bed and seriously injure themselves).
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 22์ผ
Family Trip Location
The location was extremely convenient for going to the Carowinds amusement park. Matt at the front desk was very accommodating and helped with any questions we had. Room was spacious, but the bathrooms are tight! The door literally almost touches the toilet. But nice and quiet overall.
Angela M
Angela M ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 7์ผ
Check in was so smooth and attendant was very polite and thorough with all information
Anthony
Anthony ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 3์ผ
Il y a une surfacturation sur ma carte de crรฉdit que je n'appรฉcie pas , au montant de : $71.68 le 29 mars 2025.
Pour le reste tout รฉtaient bien. Bonne journรฉe.
Danielle
Danielle ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 3์ 31์ผ
No gym
Conveniently located but they donโt have a โgymโ. I like to unwind after a long day of travel.
Joyce
Joyce ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 3์ 31์ผ
Robin
Robin ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 3์ 30์ผ
Danny
Danny ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 3์ 23์ผ
Jose
Jose ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 3์ 22์ผ
I like the customer service representative when i arrived on property but the next day my tv wasnt working and at first i was told i couldnt switch rooms from a different representative.Me and my family eventually did switch rooms.The ice or drink machine did not work.The continental breakfast was good.
Christa
Christa ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 19์ผ
Very convenient for Carowinds Park.
Ruth
Ruth ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 3์ 19์ผ
n
Stain in bathtub, floors in bathroom were dirty, the hall way has not been clean, full of stain. Perhaps if this is a chain the person responsible for standards should visit. I should have taken picturesโฆ the reference was to. Be 8 out of 10 but my evaluation is 3 max..
Jean Pierre
Jean Pierre ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 3์ 11์ผ
SABRINA
SABRINA ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 3์ 11์ผ
Anywhere but here
Last second emergency booking and I wish I had stayed nearly anywhere else: mold in bedroom around curtain, rips through curtain/screen, paper-thin walls & nearly all-night noise from adjoining/nearby rooms, holes in towels. Microwave nuked eggs looked and tasted three days old, waffles felt and tasted like a papier-mรขchรฉ adhesive, coffee seemed to be a day old as well. Then the key card locked me out two hours before checkout and had to await someone showing up to the desk to reload it.