This was by far rhe worst hotel and hotel service I've ever had. I dont normally leave reviews but this is worth warning people about.
The hotel front desk staff was high, the hallway floor was disgusting, rooms weren't ready depite us arriving late at night versus the normal available check in time.
Went to the room and the floor was disgusting, the kitchen and table had not been wiped down, there were crmubs in the bed, puzza crusts and empty soda bottles on the floor near the TV, stool on the toilet, and hair on the toilet seat and sink. There was also no shower curtain. When we went back to the front desk to ask them if they had a clean room and a shower curtain, the house keeping staff mumbled about people complaining and went back to the room to re-clean it. Then she told us that anything in the room that wasn't clean was likely a stain. I asked if stool and hair would be considered a stain and she grumbled again before finally wandering down to the room to clean it. Had to ask again if they would bring us a shower curtain. Bed was uncomfortable. Felt more disgusting after showering. All over just a tefrible stay. I recommend removing them as an acceptable place to stay from hotels.com as they are doing you a huge disservice to your website and reputation.