I woke up in the middle of the night because I felt sonething crawling on me I turn t light in at it was two roaches in my bed it was so disturbing I had to sleep in my car after that
Majorlie
Majorlie ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 5์ผ
Bottom of the Barrel
Dirty pool. Housekeeping wasnโt done cleaning at check in time. Had us wait outside carrying all of our belongings waiting for them to finish so we could enter.
Housekeeper asked if I โwantedโ handsoap. I said YES! Of course! Thatโs like asking if I needed toilet paper or tissues. I couldnโt believe that.
The sinks didnโt drain fast enough. Disgusting.
The pool was murky and not clean at all. The hot tub dirty as well and NOT functioning.
Front desk offered no apology or consolation. My kids were so upset having spent the day in the hot desert, only to come back to the room to swim at night and find out itโs not safe to swim in.
The final straw was going out for breakfast on checkout day, coming back to the room 20 mins before checkout to use the bathroom and then the housekeeper coming in to complain that she had already cleaned our room and will not have to do it twice. She didnโt believe me when I said itโs my room until 11am, and insisted I wait in the room while she goes to front desk to investigate why weโre still there.
NEVER had a worse experience than this.
Elizabeth
Elizabeth ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 29์ผ
The pool was really dirty, the water was green. It looked like it hasn't been clean for months. Which was a bummer for us since we planned being in the pool all day and go watch the milky way at night at Joshua tree national park. The room also smelled.
Maria
Maria ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 24์ผ
Connor
Connor ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 17์ผ
Checkin was seamless. Bed was comfortable and we slept well. Course we were exhausted after a day of travel. Exterior of the buildings and sorrunding need updated; not much to look at but not that important. Back door was propped open so security was very lax. You had to go out the pool area to get any ice.
JEFF
JEFF ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 12์ผ
james
james ๋, 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 3์ผ
This hotel room condition was one of the worst Iโve ever been in! The way the bed was made up the bed skirt the sheets. I wasnโt even sure if it had been cleaned. The condition of the hotel room was beat up. Paint was chipped. It was horrible. On a good note, the staff Was kind and friendly and the breakfast room was clean and tidy and updated.
Victoria
Victoria ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 28์ผ
Ira
Ira ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 26์ผ
Solid Stay
Hotel was clean and well kept for the most part. A bit farther from Joshua Tree but isn't a bad thing. Bed was comfortable and shower was clean. Will book here again when I go back!
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 26์ผ
Erika
Erika ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 26์ผ
Needs some TLC. Very messy and dirty outside and in the hallways. The room was clean.
Catherine
Catherine ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 17์ผ
Rodolfo
Rodolfo ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 17์ผ
Comfortable bed
Floor gritty with dirt. Sidewalks uneven and scattered with gravel. Weird shower design resulted in tsunami onto floor. Noisy overhead, not sure why in a very quiet hotel guests can't be alternated to avoid this. USB phone harger on lamp didn't work, receptionist reluctant to assist, had to go out after dark to track one down in a minimally-stocked town. Keycard only charged with 1 night so when I arrived at room for 2nd night, it didn't work and I had to trudge down to the office to get it fixed with no apology whatsoever. Staff in office and cafe mostly very friendly. Landscaping non-existent. Surroundings VERY bleak.