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UMA Hotel and Residences

3.5 star property
Naga hotel with restaurant and bar/lounge

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Photo gallery for UMA Hotel and Residences

Lobby sitting area
Deluxe Room, 1 King Bed with Sofa bed | In-room safe, individually furnished, desk, laptop workspace
Ballroom
Front of property
Coffee shop
In the heart of the city, UMA Hotel and Residences offers a dynamic stay. Enjoy local cuisine at the restaurant or grab a coffee from the cafe, then connect with free in-room WiFi or get work done at the 24-hour business center.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Connecting rooms available
  • Laundry facilities
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • Spa services
  • 24-hour business center
  • Conference center
  • 3 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Laundry service

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Cable TV service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, individually furnished, desk, laptop workspace

Deluxe Twin Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Smart TV
Private bathroom
Hair dryer
Bathrobes
Rainfall showerhead
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed | In-room safe, individually furnished, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Private bathroom
Hair dryer
Bathrobes
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite | In-room safe, individually furnished, desk, laptop workspace

Junior Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, individually furnished, desk, laptop workspace

Deluxe Double Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Smart TV
Private bathroom
Hair dryer
Bathrobes
Rainfall showerhead
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

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9.2 out of 10, Wonderful, (63)
The price is ₩79,709
₩93,260 total
includes taxes & fees
Mar 7 - Mar 8
Summit Hotel Naga
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About the neighborhood

Map
Magsaysay Ave, Naga, Camarines Sur, 4400

What's nearby

  • Basilica of Our Lady of Penafrancia - 9 min walk
  • Naga Metropolitan Cathedral - 18 min walk
  • Bicol Medical Center - 20 min walk
  • SM City Naga - 3 min drive
  • Robinsons Place Naga - 4 min drive

Getting around

  • Naga (WNP) - 26 min drive
  • Burabod Flag Station Station - 37 min drive
  • Mambulo Viejo Station - 50 min drive

Restaurants

  • ‪Jollibee - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪DCA Signatures - ‬3 min walk
  • ‪Soledad - ‬3 min walk
  • ‪Avenue Square - ‬2 min walk

About this property

UMA Hotel and Residences

Enjoy your visit to Naga with a stay at UMA Hotel and Residences. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. Fellow travelers say great things about the helpful staff.

Languages

English, Filipino

At a glance

DONE

Hotel size

    • 191 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (4-device limit)
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services

Facilities

  • Spa services
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 48
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes

Sleep well

  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (4-device limit)
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Descanso - Onsite lobby lounge.
Panata - Onsite restaurant. Open daily.
Booya - Onsite bar. Open daily.

Fees & policies

Refundable deposits

  • Cash deposit: PHP 3000 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PHP 688 for adults and PHP 344 for children

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Children's pool
  • Fitness facility
  • Indoor pool
  • Outdoor pool

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.

Also known as

UMA Residences
UMA Hotel and Residences Naga
UMA Hotel and Residences Hotel
UMA Hotel and Residences Hotel Naga

Frequently asked questions

Are pets allowed at UMA Hotel and Residences?

Sorry, pets aren't allowed.

Is parking offered on site at UMA Hotel and Residences?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at UMA Hotel and Residences?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at UMA Hotel and Residences and nearby?

UMA Hotel and Residences has spa services.

Are there restaurants at or near UMA Hotel and Residences?

Yes, there's an onsite restaurant, Descanso.

What's the area around UMA Hotel and Residences like?

UMA Hotel and Residences is in the heart of Naga, a short 9-minute walk from Basilica of Our Lady of Penafrancia and 18 minutes' walk from Naga Metropolitan Cathedral.

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UMA Hotel and Residences Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Good

1st UMA stay
Aside from the delay during check-in, it was good. But buffet was a bad experience - very few selection and low quantity. Also, the smell in the lobby and hallways (including elevators) was very bad - must be the kind of air freshener they use. They need to change it as the smell was really bad - like a dirty washroom.
Virginia, 1-night trip

10/10 Exceptional

Unbeatable central location
Room size is perfectly adequate. Bed is comfortable. Laundry was crisp and clean. Staff were polite. Room amenities are ideal for an extended stay. Central location is unbeatable. Everything you might need is within walking distance. Breakfast served was of decent quality, although I was l underwhelmed with the selection. Absence of an egg station and/or bacon. Nice pool area for families, but not enough for laps/workout. Gym was adequately equipped.
Patrick, 1-night trip

10/10 Exceptional

Great place to stay with great staff
Robert, 1-night trip

10/10 Exceptional

We enjoyed our stay here! Highly recommended!
Czarina, 1-night trip

10/10 Exceptional

Excellent location
Stephen Junell, 1-night trip

8/10 Very good

Clean, excellent location, courteous service, value fir money
OSCAR, 1-night trip

10/10 Exceptional

Staff are friendly and accommodating. Place is new and very clean. Comfy beds nice spacious room. Highly recommended.
Eloisa, 1-night trip

10/10 Exceptional

Very clean and extremely helpful staff.
Scott, 1-night trip

10/10 Exceptional

Such a beautiful hotel, and the staffs are amazing, foods are delicious too. Reasonably priced. Beds are comfortable, rooms are clean, I'm a clean freak so I enjoyed my stay in this hotel. Hope they will maintain it well. Will go back for sure.
jennifer, 1-night trip

10/10 Exceptional

The staff here is the best!!! They are all friendly, respectful and accommodating. The property is very clean and the restaurant offers delicious food, buffet breakfast is also appetizing. Will stay here again the next time we go back to Naga City. Two-thumbs up to the people working here! Keep it up!
Kevin, 5-night trip

6/10 Good

Good
Renato, 1-night trip

8/10 Very good

Good
Dianne Dee, 1-night trip

10/10 Exceptional

Hi quality facility
Gerald, 4-night trip

2/10 Poor

New but not ready to accommodate!
Hotel is new but needs improvement! The one-keycard policy sucks! Receptionists need training. Pool not ready yet. Don’t stay! The only good about it is the location.
4-night trip

4/10 Fair

You need to call the lobby for hot water EVERY time you want to shower. The AC turn itself off when you are sleeping, I needed to wave my hands at the AC in the middle of the night. The breakfast buffet is ok but definitely overcharged. Internet was down for 3 days out of 4
Moshe, 5-night trip

10/10 Exceptional

Clean and modern design. Staff were courteous and respectful. Facial tissue is not provided in the room unlike other hotels. The room is not sound proof from adjacent rooms as conversations can be overheard.
David, 5-night trip

8/10 Very good

In soft start up mode, not not fair to judge. Things to improve, but they will get there.
1-night trip

10/10 Exceptional

I travelled with my wife and I really enjoyed my stay here. I even booked another extra room for my mother-in-law. Beds are comfy, rooms are clean and smell good. The staff are great and there was one bell boy who didn’t accept a tip and he said it’s his job to be of service. I asked for another tube of shampoo because they come in small tube and I was given at once, no problem at all. Staff are great. There’s a manager there too (we supposed) who helped us secure another day booking even though they are already full. She was friendly and always all-smile! Will recommend this property to my families and friends. Great job Uma!
Kevin, 1-night trip

8/10 Very good

Great hotel and value
The hotel was beautiful, the staff was extremely friendly, helpful, and accommodating. The room and bed were comfortable and the AC was perfect. We had the honor of visiting during their soft opening so it was understandable that there were a few kinks. The wifi in the room was great but not in the lobby during breakfast. The breakfast was not buffet since there weren’t enough guests but when the hotel fully opens, it will be. My family booked 2 rooms but they were on separate floors. Our key cards did not let us visit them which I understand is for security purposes but was not convenient as this was a family trip. The staff accommodated by giving us cards for their floor. On our second night, we were able to switch rooms so we were on the same floor. Overall, I would stay here again and highly recommend them as I can’t compliment the wonderful staff enough plus the hotel itself was exceptional.
1-night trip

8/10 Very good

This is a relatively new hotel. Staff are friendly, but are very limited in what they can do for guests. We asked to change 500 pesos for smaller 100 pesos to tip for our bell man and we were not granted this simple request. The reason: we only do this service for customers. I assumed that when we booked a room at the hotel that we were customers. Oh well, we ‘ll let that go. The shower amenities like shampoo and conditioner were in tiny tubes most appropriately suited one use only and by one person. We asked for more but were denied because it would exceed the daily allowance. Simply unsatisfactory. In our many years of travel and staying at various hotels, we have never been denied such basic services. Maybe, Uma Hotel is new and has to go through some growing pains to become better. But for now, I can’t fully recommend this hotel until it reviews its’ policies and become more responsive to its’ customers basic requests.
Napoleon, 1-night trip

6/10 Good

Virginia, 2-night trip

10/10 Exceptional

Joselito, 1-night trip

10/10 Exceptional

RONA MEI, 1-night trip

8/10 Very good

Zielah, 1-night trip

10/10 Exceptional

Myla, 6-night trip