Roswell, NM (ROW-Industrial Air Center) - 16 min drive
Free bus station shuttle
Restaurants
McDonald's - 3 min drive
Whataburger - 12 min walk
Starbucks - 2 min drive
Texas Roadhouse - 3 min drive
Blake's Lotaburger - 2 min drive
About this property
Candlewood Suites Roswell New Mexico, an IHG Hotel
Adjacent to a golf course, Candlewood Suites Roswell New Mexico, an IHG Hotel is a great choice for a stay in Roswell. You can get a workout in at the 24-hour fitness center or take a dip in the outdoor pool. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
87 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total, up to 80 lbs per pet)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Free onsite extended parking
Free onsite RV/bus/truck parking
Transfers
Free bus station shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Gas grills
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Grocery/convenience store
Pool gate
Fence around the pool
What to do
Golfing nearby
Working away
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Golf cart on site
Pool loungers
Facilities
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
Adjacent to a golf course
An outdoor pool
Banquet hall
Outdoor entertainment area
Outdoor furniture
Accessibility
Braille/raised signage
Elevator
Assistive listening devices available
Accessible bus station shuttle
Room amenities
Be entertained
DVD player
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
Microwave
Kitchen
Stovetop
Cookware, dishes, and utensils
Dishwasher
More
Weekly housekeeping
In-room safe
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per pet, per night (maximum USD 1 per stay)
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Candlewood Suites NEW MEXICO
Candlewood Suites NEW MEXICO Hotel
Candlewood Suites NEW MEXICO Hotel ROSWELL
Candlewood Suites ROSWELL
Candlewood Suites ROSWELL NEW MEXICO
Candlewood Suites Roswell New Mexico Hotel
Frequently asked questions
Does Candlewood Suites Roswell New Mexico, an IHG Hotel offer free cancellation for a full refund?
Yes, Candlewood Suites Roswell New Mexico, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Candlewood Suites Roswell New Mexico, an IHG Hotel?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Candlewood Suites Roswell New Mexico, an IHG Hotel?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites Roswell New Mexico, an IHG Hotel?
Yes, there's free self and extended parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Candlewood Suites Roswell New Mexico, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Candlewood Suites Roswell New Mexico, an IHG Hotel and nearby?
Candlewood Suites Roswell New Mexico, an IHG Hotel has an outdoor pool and a 24-hour fitness center.
Does Candlewood Suites Roswell New Mexico, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around Candlewood Suites Roswell New Mexico, an IHG Hotel like?
Candlewood Suites Roswell New Mexico, an IHG Hotel is located a short 10-minute walk from New Mexico Military Institute.
Candlewood Suites Roswell New Mexico, an IHG Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 17, 2024
Jeffrey
Jeffrey, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 11, 2024
Great place always stay there
david
david, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Oct 20, 2024
Philip
Philip, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 16, 2024
I really enjoyed my stay, the cleanliness and it's down the street from shops and restaurants.
Gabriela
Gabriela, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 15, 2024
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 14, 2024
Lois
Lois, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2024
Angela
Angela, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 15, 2024
Good olace
It was fine. The desk clerk was really friendly. We were there short time
Susan
Susan, 1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 13, 2024
Just OK. Clean, nice staff. Nothing special. Long term residents.
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 6, 2024
Verified traveler
2-night business trip
Verified Hotels.com guest review
6/10 Good
Sep 2, 2024
Claudia
Claudia, 1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 1, 2024
Carson
Carson, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 30, 2024
Great stay.
ROLAND
ROLAND, 1-night trip
Verified Expedia guest review
6/10 Good
Aug 23, 2024
Ken
Ken, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 22, 2024
very friendly staff - always welcoming
larry
larry, 1-night trip
Verified Expedia guest review
6/10 Good
Aug 10, 2024
Jeff
Jeff, 3-night business trip
Verified Hotels.com guest review
8/10 Very Good
Aug 6, 2024
Nice1
Nice hotel, nice staff, close to restaurants in a cute quirky town. Unfortunately, the pool and hot tub were unavailable. Given that it is about 100d outside, we were not too happy. When we complained, they comped us a free night. So VERY responsive and accommodating.
Mary
Mary, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 5, 2024
Nice rooms, clean and well stocked. Friendly staff. No complaints
Kyle
Kyle, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 31, 2024
Been here before just a good hotel
David
David, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jul 27, 2024
Overall the stay was good. The 2 things that I didn't know was how hard the beds were and the fact that there's a $30 incidentals fee tacked on. I was not aware of it. I hope to get reimbursed for that. The beds were really stiff and uncomfortable. Did not get a good night sleep. The pool was nice, we had it to ourselves. No continental breakfast. But overalls friendly, helpful.
Kimberly
Kimberly, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 23, 2024
Very nice. Appreciated the full size fridge with ice maker. Also the kitchenette with all we needed.
Eric
Eric, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 18, 2024
Lindsey
Lindsey, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jul 14, 2024
Charles
Charles, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Jul 13, 2024
Pros and cons
During our (4 adults, 2 pugs) one night stay in Roswell, we stayed here mostly because it was pet friendly and offered two queen beds vs. Two double beds like other hotels. The beds were very uncomfortable and left us all too tired and painful to complete our activities the next day. Our room was also very warm even though we had the thermostat at 60°. The hotel and room were very clean and staff were very nice. The pet area was conveniently located in the back but offered little to no grass (pea gravel) so we walked across the street to a neighboring hotel to use their pet area. It was also much cleaner.