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Naay Zama

4.0 star property
Hotel with outdoor pool, near Xel-Há Park

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Photo gallery for Naay Zama

Outdoor pool
Front of property
Aerial view
Deluxe Room, Hot Tub, Garden View | Premium bedding, down comforters, in-room safe, individually decorated
Outdoor pool
Escape to Naay Tulum, where lush greenery and soothing vibes await. Unwind in the outdoor pool or rejuvenate with a spa treatment like hydrotherapy or a body scrub. Enjoy cooked-to-order breakfast, bike rentals, and stay connected with WiFi.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Spa
  • Air conditioning
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Free use of bicycles
  • Beach umbrellas
  • Beach towels
  • Room service
  • Spa services
  • Terrace
  • Air conditioning
  • Garden

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Pets allowed
The current price is ₩98,468
₩123,581 total
includes taxes & fees
Apr 7 - Apr 8

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Elite Room, Garden View

Elite Room, Garden View | Terrace/patio

Elite Room, Garden View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Down duvet
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Deluxe Room, Hot Tub, Garden View

Deluxe Room, Hot Tub, Garden View | Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Room, Hot Tub, Garden View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Ceiling fan
Down duvet
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, Kitchen, Garden View

Grand Room, Kitchen, Garden View | Premium bedding, down comforters, in-room safe, individually decorated

Grand Room, Kitchen, Garden View

Highlights

Yard
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Kitchen
Dining table
Smart TV
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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  • Spa
  • Airport transfer
  • Pet friendly
9.0 out of 10, Wonderful, (177)
Akumal Natura
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About the neighborhood

Map
Parque Dos Ojos, Tulum, QROO, 77774

What's nearby

  • Xcacel Beach - 3 min walk - 0.3 km
  • Xel-Há Park - 20 min walk - 1.7 km
  • Xcacel-Xcacelito Sanctuary - 5 min drive - 3.1 km
  • Soliman Bay - 10 min drive - 8.5 km
  • Dos Ojos Cenote - 11 min drive - 4.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 58 min drive
  • Cozumel Intl. Airport (CZM) - 30.5 miles/49.1 km

Restaurants

  • ‪Restaurant Kukulkan - ‬8 min drive
  • ‪Restaurante Arlequin - ‬9 min drive
  • ‪Vela Sur - ‬8 min drive
  • ‪Piscis snack bar - ‬9 min drive
  • ‪Los Corales - ‬8 min drive

About this property

Naay Zama

Naay Zama puts you within a 10-minute drive of Xel-Há Park and Akumal Beach. Guests can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, facials, or body scrubs. Other highlights include an outdoor pool, free bike rentals, and a terrace.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 6 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (18 years old and younger) not allowed

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Restaurant
  • Private picnics
  • Room service (limited hours)

What to do

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Snorkeling nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free bicycle rentals
  • Beach towels
  • Beach umbrellas
  • Romance packages

Facilities

  • Garden
  • Terrace
  • An outdoor pool
  • Spa services
  • At least 80% organic food
  • Locally-owned & organized tours & activities
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Well-lit path to entrance
  • Smooth flooring in public areas
  • Smooth flooring in room

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Window screens

Sleep well

  • Down comforter
  • Premium bedding

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs.
MONETIZATION_ON

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 13.00 to 28.00 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property uses solar energy, plus a grey water recycling system.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Naay Tulum
Naay Zama Hotel
Naay Zama Tulum
Naay Zama Hotel Tulum

Frequently asked questions

Does Naay Zama offer free cancellation for a full refund?

Yes, Naay Zama does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Naay Zama?

Yes, there's an outdoor pool.

Are pets allowed at Naay Zama?

Yes, dogs are welcome. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Naay Zama?

Yes, there's free self parking.

What are the check-in and check-out times at Naay Zama?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Naay Zama and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes spelunking and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.

Are there restaurants at or near Naay Zama?

Yes, there's an onsite restaurant.

Does Naay Zama have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Naay Zama like?

Naay Zama is a short 20-minute walk from Xel-Há Park and 3 minutes' walk from Xcacel Beach.

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Naay Zama Reviews

Reviews

10

Exceptional

8.0/10

Cleanliness

10/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

10/10 Exceptional

Philip, 4-night trip