This place has declined so much in such a short time. It was dirty, smelly and needs lots of maintenance. The pool, pancake maker, vending machines and tvs were out of order. The staff have scripts to explain these to patrons because they are having to say it so frequently. Staff were lovely and patient but surely their turnover rate must be high working in such awful conditions.
There were ant infestations within the room. The showers swap between scalding hot and freezing with no warning. We were not given enough towels for the amount of people staying and had to request a blanket and sheets for the bunk as WHS prevents cleaners making their bunks. Spare blankets in the room were filthy and stained.
While we stayed, a car parked in the apparently secure carpark had its wheel removed and left on a jack.
The breakfast was lacklustre, cereal not restocked across multiple days. The teacups absolutely filthy and stained with physical particles caked onto them.
The scrambled eggs pale and crumbly.
The pool looks lovely, however was out of operation our entire stay and we were advised to try the Manuka public pool.
This place is not cheap enough to be so bad.
I hate to leave such negative reviews but I want to save other travellers the cost.