8/10 Very Good
Dec 11, 2024
The hotel and amenities were excellent. Most of the hotel staff we ran into were friendly. We did have 1 negative experience. Their pool closes at 11 and we were there until around 10:45. By the time we went upstairs and showered, it was 11:10 or so. While blow-drying our hair we got a knock on the door by the front desk person who told us, a little rudely, that we were being too loud. We had to immediately stop and the knock/talking woke up my baby who cried on and off for over an hour while I tried to put him to sleep again. I'm pretty sure we were a lot louder after that and I had a sleepless night worrying about getting more noise complaints if my baby woke up crying in the middle of the night.
Verified traveler
1-night family trip
Verified Hotels.com guest review