Hanoi Ma Coeur Boutique Hotel features a rooftop terrace and puts you just steps from Hoan Kiem Lake. For a bite to eat, guests can check out Capella, which serves international cuisine and is open for breakfast, lunch, and dinner. Also, Hanoi Old Town Night Market and Quan Chuong Gate are within just a 10-minute walk.
Languages
Chinese (Mandarin), English, French, Vietnamese
At a glance
Hotel size
30 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in/out available
Minimum check-in age: 15
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
24-hour room service
Working away
24-hour business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Facilities
Built in 2010
Safe-deposit box at front desk
Rooftop terrace
Reception hall
Accessibility
Elevator
Assistive listening devices available
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Bathrobes and slippers
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Capella - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of VND 405000.00 per vehicle (one way)
Policies
This property accepts credit cards and cash.
Also known as
Hanoi Capella
Capella Hotel Hanoi
Capella Hanoi
Hanoi Capella Hotel
Ha Capella Hotel
Ha Noi Capella
Ha Capella
Ha Noi Capella Hotel
Ma Coeur Boutique Hotel
Hanoi Ma Coeur Hotel Hanoi
Hanoi Ma Coeur Boutique Hotel Hotel
Hanoi Ma Coeur Boutique Hotel Hanoi
Hanoi Ma Coeur Boutique Hotel Hotel Hanoi
Frequently asked questions
Does Hanoi Ma Coeur Boutique Hotel offer free cancellation for a full refund?
Yes, Hanoi Ma Coeur Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hanoi Ma Coeur Boutique Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hanoi Ma Coeur Boutique Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Hanoi Ma Coeur Boutique Hotel?
Yes, an airport shuttle is available. The charge is VND 405000.00 per vehicle one way.
What are the check-in and check-out times at Hanoi Ma Coeur Boutique Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.
Are there restaurants at or near Hanoi Ma Coeur Boutique Hotel?
Yes, Capella offers international cuisine.
What's the area around Hanoi Ma Coeur Boutique Hotel like?
Hanoi Ma Coeur Boutique Hotel is a short 2-minute walk from Hoan Kiem Lake and 7 minutes' walk from Hanoi Old Town Night Market.
Hanoi Ma Coeur Boutique Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
7.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
2/10 Poor
Nov 22, 2022
Very dirty room, wooden floor had water damage, no hot water for two days and no water pressure last day of stay. The mattresses were at most four inches thick and worn. The staff was pleasant and provided great service other than the house maids begging for a tip. Would never stay here again or recommend it to anyone. The best part of staying at this hotel was checking out.
KEVIN
KEVIN, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 31, 2022
We had great experience, hotel staffs organized great trip to Halong bay and sapa….Thank you so much
vietdung
vietdung, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 31, 2022
We had great experience, good room, good quality and excellent service….
jolie
jolie, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 29, 2022
I like the room, it's clean and comfortable
lisa
lisa, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 29, 2022
Great lovely hotel, clean and spacious room, excellent service….Good tour to halong bay and sapa organized by hotel staffs
hanha
hanha, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 24, 2022
Great lovely hotel, great quality…
lisa
lisa, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 24, 2022
Good room, good location, great service, great trip to halong bay, sapa, ninhbinh…
vietdung
vietdung, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 23, 2022
Great room and quality, we had great experience…
tran
tran, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 23, 2022
We had excellent stay, good room, good service, great location…
vietdung
vietdung, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 18, 2022
The room is nice and clean, staffs are friendly and helpful
tran
tran, 1-night romance trip
Verified Expedia guest review
6/10 Good
Nov 30, 2019
hood location
breakfast ok
helpful staff
Power was out , we have to walk to 9th floor r for breakfast
Verified traveler
3-night trip
Verified Orbitz guest review
2/10 Poor
Nov 22, 2019
Verified traveler
1-night trip
Verified Expedia guest review
2/10 Poor
Nov 15, 2019
Toilet basin pipe burst in the first room I checked into.
Was shifted to another room, where I didnt notice the toilet bowel and water tubing areas was also leaking.
The third room that I was moved in was also having leaking pipe under the basin.
Not as ideal as it looks in the picture.
Verified traveler
2-night business trip
Verified Expedia guest review
10/10 Exceptional
Nov 5, 2019
I had a very good time with my family at Hanoi Capella Hotel. Thanks
Verified traveler
3-night family trip
Verified Expedia guest review
8/10 Very Good
Oct 11, 2019
Helen
Helen, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Sep 3, 2019
Huynh
Huynh, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
Aug 10, 2019
We received confirmation from you and deduct the balance from us but the property is not available. We are not convenience
Verified traveler
1-night trip with friends
Verified Orbitz guest review
10/10 Exceptional
Apr 23, 2019
nice hotel good value for money
The local area is great. close to every thing. The rooms are very nice and look like the pictures. Next time I am in Hanoi this is where I will stay
Charles
Charles, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 13, 2019
It is not fancy. But if you want a comfortable hotel at a very reasonable price in a great location in Hanoi this is an excellent choice
Verified traveler
11-night romance trip
Verified Orbitz guest review
8/10 Very Good
Mar 21, 2019
HOAY WAN
HOAY WAN, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 22, 2019
Nice hotel, staff is very good.. Very helpful & hotel located near the restaurant, bank, souvenir shop&night Market.. I like the view for decoration.. I must come back next for holiday in Hanoi.. TQ
Verified traveler
2-night trip
Verified Expedia guest review
6/10 Good
Dec 25, 2018
Basic hotel, location is good but hotel need to up keep.
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 10, 2018
We got the most amazing treatment and help to plan our trip from Ms Anna around Vietnam from the north to south with tours, train tickets, flights, hotels in south... The staff also helped us to get 20-30% discount on trips and hotels compared to the prices on the Internet. The hotel is located in the old quarter and has a nice view from the restaurant. The room was nice and Cosy. Thank you Anna and staff at Capella. Would definitely return!
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 29, 2018
Excellent location right at the Center of Hanoi. Plenty of recommended eating spots, coffee, and entertainment.
Friendly staff. Good services. Make sure you communicate with them in order to receive best services.
DungNguyen
DungNguyen, 1-night trip
Verified Expedia guest review
4/10 Fair
Sep 12, 2018
Deeply regret with the hotel team
The hotel is ok but the team was kind of careless, lack of attentive, no communication with the team member and careless.