When visiting Syracuse, Palazzo Gilistro is a great choice to consider. Guests looking to stay active can check out the nearby hiking/biking trails and snorkeling, and free perks include continental breakfast and WiFi. There's also a terrace, and rooms at this Mediterranean property offer flat-screen TVs and minibars. The helpful staff and location get great marks from fellow travelers.
Languages
English, French, Italian, Spanish
At a glance
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite valet parking (EUR 25 per night; includes in/out privileges)
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast
Traveling with children
Children stay free (see details)
What to do
Pool table
Beach nearby
Hiking/biking trails nearby
Snorkeling nearby
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Terrace
Mediterranean architecture
Accessibility
Elevator
Tile flooring in public areas
Tile flooring in room
Room amenities
Be entertained
42-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 5.00 per person, per night
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Valet parking costs EUR 25 per night with in/out privileges
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT089017A13Y9PF57V
Also known as
Palazzo Gilistro Guesthouse Syracuse
Palazzo Gilistro Guesthouse
Palazzo Gilistro Syracuse
Palazzo Gilistro Sicily/Syracuse
Palazzo Gilistro Syracuse
Palazzo Gilistro Guesthouse
Palazzo Gilistro Guesthouse Syracuse
Frequently asked questions
Does Palazzo Gilistro offer free cancellation for a full refund?
Yes, Palazzo Gilistro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Palazzo Gilistro?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Palazzo Gilistro?
Yes. Valet parking costs EUR 25 per night.
What are the check-in and check-out times at Palazzo Gilistro?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Palazzo Gilistro and nearby?
Have fun with nearby activities like hiking and snorkeling.
What's the area around Palazzo Gilistro like?
Palazzo Gilistro is a short 2-minute walk from Piazza del Duomo and 2 minutes' walk from Cathedral of Syracuse. Travelers love the property's prime location.
Palazzo Gilistro Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.6/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 3, 2024
Excellent location in the heart of Ortigia. Very friendly and responsive staff. Good breakfast with plenty of offerings. Lovely terrace overlooking one of the busy streets. Parking is best done by valet at 30 Euros/day but works very well.
John
John, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 1, 2024
Love this hotel!
My favorite hotel on my whole trip through Sicily. Charming hotel in a perfect walkable location. So much to see, do and eat right outside the door. My room had 2 balconies, was spacious, so clean. Super comfortable bed and pillows. So quiet at night. Great breakfast buffet. Wonderful variety, great coffee. The staff at the front desk are so friendly and helpful. Nice hot shower too!
susan
susan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 17, 2024
Great location in the centre, excellent choice of breakfast items, very reliable valet parking and comfortable bed.
Christine
Christine, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 17, 2024
Great place to stay in Ortigia
The hotel has a very good position in Ortigia. The room was well furnished, roomy and comfortable. The breakfast was excellent. The staff were all friendly and helpful.
I would be very happy to stay there again and thoroughly recommend this hotel.
Travel tip: you cannot get to the hotel by car. There is a valet parking service which allows you to drop off in Piazza Archimede, about 20m from the hotel.
The alternative is a public car park some distance away.
ALISTAIR
ALISTAIR, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 9, 2024
A beautiful find
We absolutely loved this small hotel. It’s perfectly placed in Ortigia for everything. It has beautiful rooms. We had a large terrace overlooking the sea and views of Etna. The bed was super comfy with lovely soft sheets. The room was clean and the shower worked well. Nothing to complain about. The staff were especially helpful in every way. The breakfast was typically Italian with nice cakes and croissants fruit and ham and cheese etc.
cathryn
cathryn, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 9, 2024
Palazzo Gilistro
Lovely hotel in the old centre of Ortigia. Great service.
Teresa
Teresa, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 6, 2024
Lori
Lori, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 6, 2024
Beautiful stay in the center of Ortigia!
Beautiful hotel, right in the center of Ortigia! So close to the sights and restaurants, as well as 5-10 minute walk to the ocean views. Everyone we interacted with from the hotel was so helpful, and the room we got on the top floor was very comfortable with a balcony that was perfect to watch sunsets! We also had a rental car and they helped make that stress-free with the valet service option they arranged as well. Would definitely stay here again.
Verified traveler
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2024
James
James, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 18, 2024
Bob
Bob, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 18, 2024
ily run hotel. A very different experience with 3 dogs and peacocks roaming freely. Very friendly animals. It was fun watching the donkey and pigs eating their slop this morning. Rooms are large but structure very old and dirt road very rough when approaching property. Enjoyed some from usual!
Lizbeth
Lizbeth, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Sep 17, 2024
Bob
Bob, 1-night trip
Verified Expedia guest review
2/10 Poor
Sep 17, 2024
They didn’t have electricity.
Takahiro
Takahiro, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 15, 2024
George
George, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 13, 2024
Lovely 4 night stay in hotel Gilisto, room was delightfully quirky, first time we have had a full size pool table in our room. Breakfast was substantial and yummy. Hotel right in the heart of the action in Ortega. Don’t hesitate to book.
Wendy
Wendy, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 12, 2024
The location was fantastic, in the heart of Ortigia with a secure front door and someone at the front desk 24 hours. The breakfast was fantastic, the rooms a great size and very comfortable but what really made this property stand out was the customer service - so friendly and helpful, would stay there again in a heartbeat!
Jeff
Jeff, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 9, 2024
Great location, walkable to most atractions. Amazing staff, helpful with providing excellent tips and recomendations. Excellent breakfast. We had a sea view room, with an amazing view.
suzanne
suzanne, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 5, 2024
Excellent location, friendly and helpful staff. The room is pretty small, but very clean and modern.
DAVID
DAVID, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 27, 2024
Beautifully restored and renovated boutique hotel in the heart of Ortigia. Our room was spacious with separate living area and balconies overlooking the streets. The reception and hospitality staff were very friendly and helpful. Large choice of Restaurants nearby. 20 euro taxi from railway station. Excellent !
Raymond
Raymond, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 26, 2024
Everything was excellent, but don’t expect to go to bed early. The people there party late into the night.. Otherwise, the hotel was fantastic.
David
David, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 16, 2024
Excellent customer service
Great location
Eugene
Eugene, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 11, 2024
This is the BEST place to stay in the old town !!
Center location, close to everything.
Huge rooms with great roof terrace .
People working here are helpful with beach and restaurant recommendations.
Very good breakfast.