All the staff at the hotel were exceptionally kind and dedicated. It was truly touching. I couldn't connect with the reception by phone, but a staff member, noticing that the phone had rung three times without an answer, came up to my room very late at night to check if there was any problem. The next day, I went outside briefly and got completely drenched by an unexpected rain. The staff kindly provided a space in the spa where I could change my clothes. Since I had to go straight to the airport, I was extremely grateful that I didn't have to travel in wet clothes. Although the strong smell of disinfectant in the hallway and the inconvient Wi-Fi connection need to be addressed, the thoughtfulness of the staff is the reason why I would want to stay at this hotel again despite these issues.