I would have rated this hotel higher but for 2 things: 1) I found the bed too hard (although my husband was fine with it) and mostly 2) the young man in charge of the breakfast room was shamefully overworked. He had to take orders, run the register, make the coffee, and cook the breakfasts ALL BY HIMSELF. He was VERY good at making breakfast, but he should not have had to do everything without any help. I felt bad for him--he was clearly doing the best he could, and the food was very good, but watching him do everything without any assistance took the pleasure out of an otherwise very nice breakfast.