Good hotel in a central and safe area, just steps from Beverly Hills. We requested a room change and were accommodated immediately. The front desk staff were friendly and helpful, as was the valet, who was very courteous. The hotel itself is somewhat dated; our suite was very large and almost too spacious, with a lot of empty areas. The TVs were quite old, but the beds were very comfortable. The rooms with balconies were a bit noisy, as they all face the main street, but nothing too bothersome.