Location is excellent, very close to Times Square and all the major attractions in the area. Front desk, in general, was not very friendly. The hotel is under renovation, there might be construction noise after 8am; as I experienced during my stay. My room was recently renovated, however, it seems the renovations were not properly done, particularly in the bathroom: no privacy, as they installed a glass barn door that cannot be locked and leave an open gap; the shower door was not leveled and it consistently open creating a puddle outside the shower. It also lacked hooks or other means to hang the used towels. Room lighting was not properly wired as reading lights will come off when the main room light switch is turned off. We also had an incident and even though the Hotel Manager took accountability, the response left a lot to be desired.