I and my wife stayed there for 5 nights. The overall condition of the hotel, room, and experience was good until something happend in the middle of our stay.
On our 3rd day, my wife lost one white T-shift and one white long-sleeve at the hotel. We are 100% sure that we lost them there because she tried them both in the morning but chose to wear another one and put them on the floor. We gussed the housekeeper may have confused them with towels and taken them. For us, this was the only possible explanation.
I talked to a lady at the front desk and was told that they will check it out tomorrow and give us a call (it was evening).
Next day, we did not hear anything from them. So, I talked to a guy at the front desk in the afternoon. The guy said that he will get the housekeeper to search for it.
2 days after, we still didn't hear anything from them. I talked to another lady at the front desk and was told that it is Sunday night nobody is here, I should call them tomorrow when there is a manager who handles such matters, it was during weekend so nothing can be done.
For the 3 days, I have talked to three different people at the front desk about the lost items, the only thing that we heard from them is basically they will do... tomorrow... No phone call, no response, whether they have searched? found? not found?
So, if you ever decide to stay at this hotel, be careful! watch out!
I hope nothing bad happens to anyone. But, if so, I wish it wouldn't be during weekend.