Above average in cleanliness, stayed 5 days, no maid service on Saturday, limited staff, but everyone was doing their best. The layout of the hotel & rooms is a bit odd. It's the end of the swim season, but it was in the 90's all week. They opened the pool area for me. Decent area, felt safe there. When I called the main 1-800 number, they said they had an elevator, but there's none.