홀리데이 인 다운타운 멤피스

I paid with hotels.com.the receptionist chearged me again at check out.i showed her my confirmation # email information .i called hotel.com,they called the holiday inn.holiday inn said i would be reimbursed in 48 hours.its been 10 days and 2 calls later they saying the have to call hotels.com.second call they said they ha e to look in to it and call me back.same thing the receptionist told me at check out.Do not stay at this hotel.its not worth it.construction next door.noise.noise.noise.they say free parking but charge you 25 dollars plus tax aday to park in tje garage.They said they have free breakfast.thats a lie also.Go ro the Hampton inn on Beasle Street.i will never stay at another holiday inn.Also the pool and pool area was filthy

I've stayed at this hotel in the past, it was a while ago, and it was a very nice place back then. Now a days, not so much. I reserved a King room with city view through hotels.com, but when I checked in I was given a room with 2 double beds overlooking a cracked and empty pool. The beds were like sleeping on perfectly poured slabs of concrete. When air conditioner ran it was like the soothing sounds of an air boat right next to your ear. An added bonus, if you are sleeping on the "bed" next to the AC vent you received an occasional cool drop of water on your face to bring you back to full alertness. The room also had an odd scent to it, not musty, but not fresh. The room was very clean so they have that going for them. Over all I will not be staying at this hotel again.

The staff is always friendly. Secret checked us in and was very helpful and had us laughing. We alway enjoy staying here. The hotel is clean and we had a great view of the Peabody.

Everyone was very friendly and helpful! Loved it!

Nice hotel but you have to pay $25 to park at the hotel even if you have a room there! It is walking distance to BB king & Beale street which makes it very convenient!

Really friendly staff and very helpful. Rooms were not as clean as we expected but it was a really great location

Beautiful hotel, fast, efficient and friendly staff. Great location, excellent room, wonderful restaurant for breakfast. I would stay here again.

The staff is AHHMMAAZZZIINNNGGGG!!!! Location was close to everything you’d want to see and eat. Buffet was good. Only complaint is there is no ice machines on the floors, or a microwave. Also shower head and tub was rusted and looked dirty. Cleaned it before using but still. Overall I’d stay there again!

The evening check-in representative was terrible! She was rude, even going as far as screaming at the maintenance man thru the walkie-talkie. At first she claimed our reservation had not been made made, only to find it in her system once she looked for it, then claimed that the credit card through Hotels.com wouldn't go through her system. She finally fixed that problem once I started to get upset about it. When we got there, we were very disappointed to see that the picture of the hotel on Hotels.com is not the same building. The actual building looks a little old and run down. They charge $13.00 per person for Continental breakfast. And the the only parking choice is valet which is $25 plus tips. When we booked the reservation, none of this was mentioned. Very disappointed!

Staff was courteous and helpful. Room was clean and comfortable. I went for a concert and it was within walking distance, one reason for this choice. I would stay here again and recommend it.