The hotel had extensive damage from the storm that went through in the weeks prior. Unfortunately that left the hotel with a pretty bad smell. The hotel just looked unsafe but was the only option we had so we stayed. So much was dingy and dirty the lamp shades were full of rust, the carpets felt wet, there was just a lot going on amd not in a good way.
Marycela
Marycela ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2020๋ 9์ 21์ผ
Disappointed customer.
No tv, pool was very dirty and green, room was ok. House cleaning didnt clean bathtub, leave enough towels for 2. There was trash, beer cans every where, all trash cans over filled. Lots of construction going on. I understand damage from the storm, but they should not charge full rate, or offer another stay.
Norbert
Norbert ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2020๋ 9์ 20์ผ
Kathy
Kathy ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2020๋ 9์ 20์ผ
A person has to go into this with the understanding that some parts of this state were effected by hurricane laura. This hotel has wind and water damage so know that when booking. It is very close to the casino which was our reason for staying there but don't expect much from this hotel in it's currently state.
Brenna
Brenna ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2020๋ 9์ 20์ผ
Made a reservation for this property and had a confirmation number. When I arrived at the property they had no available rooms. This was horrible since I had no place to live after Hurricane Laura.
Mona
Mona ๋, 8๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2020๋ 9์ 20์ผ
Pisser! Took my reservation 10 days earlier, but when I showed up at 10:30 p.m. after a 4 hour drive to come help with clean up in the area, I was told "No rooms! We cancelled everything!" WTH?!
Darla
Darla ๋, 1๋ฐ ์ถ์ฅ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2020๋ 9์ 19์ผ
Jennifer
Jennifer ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2020๋ 9์ 17์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Orbitz ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2020๋ 9์ 15์ผ
fustrated
I was already in lake Charles 2 hours before check in its a 5 hour drive from home. Got message that our reservation was canceled so we had to go back home. I think if we have to cancel 24 hours in advance they should give us advance notice also.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2020๋ 9์ 15์ผ
No me hicieron vรกlida mi reservaciรณn
Jose
Jose ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2020๋ 9์ 14์ผ
Me cancelaron mi reservaciรณn otra vez
Jose
Jose ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2020๋ 9์ 14์ผ
Didn't stay. No one mentioned that the hotel was closed. I got the confirmation so I headed to the hotel unaware that it was closed. Drove3 3 hours to find out it was close. Not a happy oerson.
GraceRangel
GraceRangel ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2020๋ 9์ 12์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2020๋ 9์ 6์ผ
Muy mala experiencia
El hotel sufriรณ daรฑos por el Huracรกn Laura, se notaba en la piscina y el mal olor, uno de los cuartos olรญa a humedad y por consecuencia la cama no era cรณmoda, los pasillos estaban sucios y mal olientes con colillas de cigarros tiradas, rente dos cuartos y los dos eran diferentes, el check in tardo mucho y la chica no era muy amable, gente tomando justo en la entrada hasta altas horas de la noche, la verdad no es un buen hotel, no pienso volver a hospedarme ahรญ
Jaime
Jaime ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2020๋ 9์ 2์ผ
Closed when I arrived that evening. No email or phone call. Orbitz was unable to locate another room anywhere within two hour drive. I slept in my truck.
Jim
Jim ๋, 4๋ฐ ์ถ์ฅ
Orbitz ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2020๋ 8์ 31์ผ
Ruben
Ruben ๋, ์น๊ตฌ์ 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2020๋ 8์ 24์ผ
It was good
Deborah
Deborah ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2020๋ 8์ 24์ผ
Jeanette
Jeanette ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2020๋ 8์ 21์ผ
Olga
Olga ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2020๋ 8์ 18์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2020๋ 8์ 18์ผ
Had to pay extra on room. On CheapTickets said another price and was charged additional charges.
Dd
Dd ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
CheapTickets ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2020๋ 8์ 17์ผ
You'd think that being next door to a casino that they'd take better care of the property. I understand the "get what you pay for" mentality, but my door handle was broken, the ceiling above the shower was falling down, and the carpet looks like it hasn't been changed out in over 20 years.
Also, the doors aren't very good as keeping noise out. Since it's next to a casino, people come in and out all hours of the night and make a lot of noise that wakes you up constantly throughout the night.
JM
JM ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2020๋ 8์ 16์ผ
Not good
Garret
Garret ๋, 2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2020๋ 8์ 15์ผ
It was nice and clean very friendly answer any questoins we had