The resort fees are absolutely stupid. You're charging me sometimes $25 a night to stay there, but $59 a night and resort fees.
I'm glad to have two devices connected to the internet, but every time I tried to connect to the internet it was charging me $14.99 a day. Per device.
There are six elevators up to the top floors between floor number 20 to 25. On Super Bowl Sunday only one elevator was working. The entire day. The Lions works really long, and if you were going up people were fighting for the elevator space. Have forbid I was on the 25th floor going down, and multiple stops to be made with no way to put those people on the elevator.
The people you call front desk agents, we're rude and disrespectful. Your charge me $300 a night for a hotel room, and these guys making $18 an hour felt that they were above everybody else. The most disrespectful staff I think I've ever seen in Vegas outside of the Excalibur 20 years ago, or the circus circus 25 years ago.
You really have no customer service. I will never come back here again.