I booked because it said it was a Comfort Inn & Suites, but it is now just a Comfort Inn. Very disappointed.
Room: Terrible odor in the room, almost like a pet had been in the room. The carpet was replaced with tiles, but I still wore shoes while in the room due to a slippery film on the floor. The bed frame is old and made a very loud popping sound when I got out of the bed. The lamp shades were stained and had holes in them. One night when I was sleeping, someone tried to get into my room. If I had not deadbolted the lock, they would have had access. I asked the front desk about it the next day, and they said the night staff probably gave a guest the wrong key/room when checking in. I asked if they have cameras on the floors, and they said the security cameras were taken out by the hurricane and they never replaced them. They also said they would check with the night staff to see what happened and let me know, but I never heard from them.
Breakfast: Basic continental breakfast. There were not many guests during my stay, so the bread products were getting stale. The milk machine is no longer used, so they had a half full gallon of milk sitting on the counter. I overheard a guest tell the breakfast girl that the milk was warm and expired. I’m not sure what she said, but the milk was not replaced.
The hotel is convenient to the parks but is very run down and in much need of renovation. I will never stay at this hotel again unless it is renovated/improved.
