6/10 - ์ข์์
2025๋
8์ 21์ผ
Wingate needs to do better to be a winner!
My husband and I stayed at the Wingate for 3 nights. The location right off of 87 was very convenient. In booking the room, I choice this hotel because of the hot tub in the Deluxe King Suite.
It was nice to have and we didnt experience any issue with using it. Overall, it wasn't enough or worth choosing to stay here again.
We arrived at 3:15pm....waiting at the desk lobby for 10mins...no staff around. Then we were told that check-in was at 4pm. I confirm our time for 3pm, the staffer acknowledged but said only if it was ready. Thankfully it was.
The room amenities lacked. Not much effort was put into welcoming us. There was no extra blankets or pillows. No bag for laundry. Wifi pw didn't work.
The lights over the hot tub were out. The bathroom was small but ok. There was no separate switch for the fan and light. The fans was so loud, I would just use the light from the hall vaniety when I need to use it.
During our stay it rained. Afterward I noticed a few aunts crawling around. The worse was the breakfast. The creamer machine and one of the fountain drinks were out of order. No eggs and decaf coffee option only produced water. Only available options were carbs...cereal, muffins, bagels, waffles.
The only decent protein was yogurt but it was in a metal container....not individual cups. Very disappointing that I didnt even want to go to for breakfast before checkout.
The hotel is ok but it needs a personal, friendlier touch.
Giacinta
Giacinta ๋, 3๋ฐ ์ฌํ
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