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Service was not great. No clean coffee cups by the one electric kettle for the entire hotel. Had to ask for a clean cup... lots of dirty ones left on the table. The room was functional but could have used outlets near the bed for charging electronics. I would rate this hotel a 6

I loved the hotel. Perfect location - almost everything you'd want to see in Firenze as a tourist was within a 15 minute walk. Fabulous. The room I had was on the 5th floor. Nicely appointed and the bed was great for sleeping. The bathroom was modern with all the amenities you'd need as a traveller. Best of all - a shower that had some room in it and excellent water pressure. All of the staff were friendly, attentive, and helpful, especially when you showed respect for their work. I would not hesitate to send my friends here, and would heartily recommend it.

The location is fantastic and the hotel staff was wonderful throughout the stay. The rooms and common spaces are very dated and due for a significant refresh.

Pictures on Hotels.com is very attractive, however when we arrived We got shock , very small and old hotel, bed and all equipment in the room is in 60’s , and the bed sheets and comforter is also very old and smiley Very uncomfortable, this a motel to me , definitely not a 4 stars hotel