First, the staff was lovely and super helpful with things we needed. The place was certainly not booked up, we arrived early and they let us check in upon arrival. The room itself was clean. It was basic necessities, no frills. That is what we expected. The bathroom, however, was in need a serious help. There was mold and mildew around the bottom of the toilet and seams in the tub, the toilet seat was peeling badly, and was just all around somewhere I wouldn’t want to shower or bathe. The mattress was very comfortable but pillows were incredibly flat. The front desk provided additional pillows with no trouble. When we settled for the night to watch television and relax, the TV did not work and the remote was missing the cover for the battery compartment. We again checked with the desk and the gentleman on duty was helpful and came to the room and located the sensor that had been hidden behind the TV. After he left, it still didn’t work from the bed. We had to untie the sensor and drape it across the furniture piece to get it to work properly. Breakfast was lacking, waffles and cold sausage. Microwave was unplugged and the plug was bent so badly it couldn’t be plugged in anywhere. Warning tray for sausage was not turned on. No eggs or hot water for oatmeal. The waffle was tasty so we were good. Overall, despite some minor issues, we got exactly what we expected, a place to sleep for a night. I would stay again, we didn’t expect perfection; customer service goes a long way.
