No signage for hotel checkin. All possible spots were blocked by construction. We arrived late (130am) so by the time we found registration, parked & unliaded, made it to our room it was almost 230. Room was hot (75) so we turned on the AC...sounded like a jackhammer. Phone didnt work, had to use cell, left on hold for at least 20 min, told to come down to switch. We were on top floor as far away from elevators, there are many towers, so we hauled everything back down only to be given a room 20 ft down the same hallway! New room, also hot but at least the AC was an acceptable rumble. No soap to wash hands. We didnt get to sleep until close to 4am, we needed to leave by 9am. *They did apologize & gave a credit for snacks or bfast.