The breakfast area had no air conditioning so it was hot and stuffy. The orange juice machine was broke without a note on it, so everyone kept trying to use it. The hot food was in open container so it was room temperature.
Donald
2๋ฐ ์ฌํ
2/10
Property is rundown. Bathroom had holes in the wall. Candy on the floor of our room. Bright red so kind of hard to miss if you were paying attention at all when vacuuming. Whole property smelled damp, especially our room.even after running the air conditioning for 2 days it was damp. No iron or iron board in room. Went to front desk to get one and was given a dodgy iron and miniature tabletop ironinboard but the legs kept collapsing so i went to my event looking pretty wrinkled. Bedding had some stains. Pool had peeling paint floating in the water. There were no towels available at the pool. We have stayed at older properties before that were maintained very well. This one is not. I believe all of the 10/10 reviews are fake done by the owners.
Elizabeth
2๋ฐ ์ฌํ
2/10
We were in room 118 and it had a horrid musty smell to it. It was Country Fest weekend so no hopes of finding another hotel. It was a very warm and humid weekend with feel like temps over 100 degrees. They don't run the air when nobody is staying in the room and it just was so bad smelling. After a day or so of running the ac in the room the musty smell did not get better and then we could smell dog pee. The shower leaked really bad. They have full size bottles of shampoo and body wash attached to the shower wall but not locked so God only knows what someone could put in the bottles. Very sketchy! There are no coffee makers or coffee in the rooms. The door itself on the inside was broken. The pool area was clean. The hot tub does not want to turn on as you have to hold the button for a long time to get it to turn on. The breakfast was "frozen" sausages and "frozen eggs" that you were to warm up in the microwave they had on the counter. Hostess Twinkies and Hostess Cupcakes were offered in the pastry and doughnut case. They had several dry cereals to choose from. The bananas were brown and the mandarin oranges were dried up. We come to Eau Claire a lot and will never stay here again. Room 118 needs to be gutted!
Barbara
3๋ฐ ์ฌํ
10/10
Juan Luis
1๋ฐ ์ฌํ
10/10
100% recommended!
JD
2๋ฐ ์ฌํ
10/10
Clean, spacious, modern room. Very comfortable. Free WiFi and friendly staff. Recommended if needing to stay in western Eau Claire
JD
1๋ฐ ์ฌํ
2/10
Was very run down , were harrassed by men in parking lot upon arrival. Waited about five min for front desk lady, the door lock was broke In our room. And both my fiancรฉ and I were charged for the room on separate cards.
He was actually charged twice.It was a overall crappy stay
Nico
1๋ฐ ์ฌํ
10/10
Sarah
1๋ฐ ์ฌํ
6/10
The breakfast bar was not serviced the was outet covers missing all over. there was no cover on the bathroom exhaust fan. we stay for the pool and it was closed
Bernard
1๋ฐ ์ฌํ
2/10
The staff was rude and denied my stay after paying the total bill on Expedia
Mitchell
1๋ฐ ์ฌํ
6/10
I stayed 2 nights and i was surprised i was not given clean towels.
The stairs were not vacummed and breakfast area was not very clean.
Deborah
2๋ฐ ์ฌํ
2/10
One of the worst places Iโve ever stayed.
- Stained carpet in room (blood?)
- Heater was on or off. No middle. Sweat or freeze all night.
- Toilet wiggled and rotated.
- One inner window pane missing.
- Towels were stained.
- Rate was higher than the posted rate in the room.
- 2 lamps wouldnโt turn on.
- No coffee or juice in breakfast area.
- Waffles or syrup were sour.
- Staff wouldnโt discuss a refund - insisted I talk to the manager after 11 am.
- Front entry was snow covered.
- Random dirty towel stuffed into open water controls next to vending machine.
- Open door to mechanical service room.
Do not stay here.
Mike
1๋ฐ ๊ฐ์กฑ ์ฌํ
2/10
Took blacklight to the walls and it was scary looking. Very limited dining for the free breakfast shared milk gallons no coffee was made juice machiene was down
Melissa
1๋ฐ ๊ฐ์กฑ ์ฌํ
2/10
Stephanie
1๋ฐ ์ฌํ
6/10
A tad chilly in the room, limited cable channels. Heat took a long time to warm up the room. Walked in to an icebox.
Roxanne
1๋ฐ ์ฌํ
10/10
Robert
1๋ฐ ์ฌํ
10/10
Room was clean and facility was comfortable. It was very quiet and I enjoyed my stay.
Robert
1๋ฐ ์ฌํ
4/10
Ian
1๋ฐ ์ฌํ
8/10
Kimberley
5๋ฐ ์ฌํ
6/10
Dominick
1๋ฐ ์ฌํ
6/10
The first room i entered with my key was already occupied by some young men. Greatful that i was just doorsdiwn from the office. As a woman traveling alone - that could have gone all kinds of wrong. The room was clean, spacious. The bed cizy with soft clean sheets. I was disappointed when i could not figure out how to access the pool area. It was dark, locked and no information about how to use ut.
Jan
1๋ฐ ์ฌํ
8/10
Bryon
1๋ฐ ์ฌํ
10/10
Edward
1๋ฐ ์ฌํ
10/10
Friendly staff.
Timothy
2๋ฐ ์ฌํ
8/10
Clean
No coffee pot
No rack for hanging towel near sink
Sink and tub drains need replacing
Friendly welcome