We did not stay and I want a refund. The only reason we picked this location was it was close to home and it had a pool. However after calling the hotel for an early check in and letting the assistant know that we were coming to swim, he did NOT tell me over the phone that the pool was broke.
Kimberly
Kimberly ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 28์ผ
Joshua
Joshua ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 25์ผ
Didnโt sleep well as the room would not cool down. Checking in and set ac for 67 degrees and didnโt cool left to a concert came back and it was still warm no matter what it said we needed a fan they hotel was sold out and I disnf sleep welll. They didnโt offer no discount for the inconvenience either
GIANNA C
GIANNA C ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 21์ผ
NO POOLโฆ
Very disappointed that the website shows several different pictures of your poolโฆ only to find out your pool has been inoperable for over a yearโฆitโs literally a pile of dirt. Our plans were to lay by the pool on our stay in Arizona 100 degree temperatureโฆvery disappointed
Holly
Holly ๋, ์น๊ตฌ์ 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 20์ผ
The best travel experience I've ever had.
I travel a lot and I've never received such great customer service.
We had a teething baby with us and were allowed to check in a couple hours early. This was an amazing help after our long travel.
The room was clean and they even supplied us with a roll away bed. They called prior to entering the room due to me traveling with my service animal.
I can't thank you all enough for your great service and smiling faces.
Unfortunately I have memory issues and didn't remember the staffs name. But everyone I delt with was top notice polite
Richard
Richard ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 20์ผ
Ruby
Ruby ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 20์ผ
Just ok
Everything was fine but the check in. The lady in front was very rude and not helpful at all just expected us to know everything when we checked in. But everything else was perfect.
michael
michael ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 16์ผ
henry
henry ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 14์ผ
We chose this place last time we were in arizona the kids loved the pool but as soon as we got there they told us pool.was closed we were very disappointed i wish they would of put it on there web site because i wouldn't have got the room it was about 115 degress out there