Resort was a wonderful haven. Staff was very courteous, friendly and genuine. Amenities were good and the food options were excellent. Beach was clean and pool area was nice. Activities were fun and entertainment staff were very good at including everyone.
Sandra
Sandra ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 29์ผ
Jordan
Jordan ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 6์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 31์ผ
Excellent
The only change that I recommend is the Premium liquor needs to be offered to all guests even if it includes an extra charge
Jacqueline
Jacqueline ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 20์ผ
Stunning Location, Disappointing Service
We stayed at the hotel for 9 days and overall had a mostly good experience. The highlight was definitely the beach.. calm waters, crystal clear and perfect for relaxing.
That said, there are a few things that need improvement. The food was more or less the same across all the restaurants, which got a bit repetitive over time. Housekeeping came at very inconsistent times each day, and one day they didnโt show up at all.
The biggest issue, however, was the service. It often took more than 15 minutes just to get water, and a few times we waited up to an hour for our meals. There were also several occasions where staff seemed to mix up or forget our reservations or requests.
In summary: beautiful location and nice setting, but the service level definitely needs to be raised to match expectations.
Anders Rodal
Anders Rodal ๋, 7๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 11์ผ
Michael
Michael ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 12์ผ
the property was nice and clean but the staff were not organized. it took 3 hours just to eat in the resteraunt and one night we got up and left. they said that there were sailing and snorkeling and horse back riding amongst other thing but nothing was available.i truly think expedia ought to give me some type of refund or credit because this resort did not have anything to do that they advertised.