2/10 - ๋ณ๋ก์์
2025๋
9์ 1์ผ
Not good!
One of the worst hotel stays weโve been to. We stayed for 3 nights. I booked on hotels.com and states this hotel had free parking. It does not have free parking. They charge 10$ per night, and the clerk at check in said you only get free parking if you book through THEIR website. Not one housekeeper came in at any point during our stay to clean, replenish towels toilet paper NOTHING! We finally called the front desk and they said we have to schedule cleaning, this was NEVER mentioned to us or else we would have scheduled them on the first day. No ice machines worked, the fountain in the patio was not working.
The staff was friendly, however it seems management has dropped the ball tremendously. There are too many amazing hotels in OC to ever stay with this hotel again.
Siara
Siara ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
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