Upon arrival was told restaurant wasnโt open, we would need to go out or order in, drinks from bar couldnโt be added to room bill as was told different business ๐, was put on 2nd floor and lift wasnโt working, was put at other end of hotel, mission to get there, room as freezing even with heaters on, bathroom was run down and old with chips in bath, could hear something moving in loft space all night sounded like birds, breakfast was not good, nothing left said would cook more but was enough for a child, everyone was complaining, whoever gave good reviews must work for hotel because was shocking ๐ฎ.