prepaid through Expedia to stay from March 25 through the next week but left early due to terrible conditions. The first night was fine, and the manager, Amy, was incredibly helpful in switching me to a pet-friendly room for my elderly dog. Unfortunately, things quickly went downhill.
My room was next to an exit where people constantly smoked cigarettes and marijuana right by the door. The smell filled my room nightly, and the walls were so thin I could hear loud arguments from the guests across the hall. I reported it to the front desk; one staff member was kind but couldnโt move me due to my pet. Later, when I reported people smoking in the hallway, a different staff member, Shannon, dismissed it and said there was nothing she could do. She also brushed me off when I said the WiFi wasnโt workingโI couldnโt work from my room at all.
After the first disruptive guests left, the new ones told me not to worry about the โsugary smellโ because they were using meth โas part of their treatment.โ Add hours of barking from dogs in nearby rooms, and I had no choice but to leave days early.
This hotel does not enforce smoking policies, allows open drug use, and has serious safety and cleanliness issues. Amy was great, but the rest of the experience was awful. Avoid this place.
