Checking-in was way too long. Clerk had her kids there, so they were a distraction. First night, 1:07 am some male came to our door and woke us up. He said we had to go pay $20 for our dog and he was barking and disturbing guests on 1st floor. First, I DID tell the clerk that I had my SERVICE DOG. I ALWAYS do this. Second, my dog WAS NOT barking. I know because he was sleeping between my wife and I until the knock came, and even then he only barked maybe 2 times. Again, he is a service dog, trained, plus if he was barking, we wouldn't have been sleeping. He is a German shepherd mix, his barks are very loud, and he isn't a barking dog.