10/10 - 최고예요
2024년 11월 25일
Great customer service
Another family member had booked a room at near by. We got off our cruise and had a Lyft take us to that hotel. Customer service was not great. We got to the room to find out it was Disgusting!! I immediately went on hotels.com to find something else. I found Fairfield was a short walk away and highly rated. This was around 11am and their check in is normally 4pm. We arrive and the young man at the desk was so nice. He advised they didn't have rooms available at the moment to check in by he was glad to put our luggage in his office. We waited in the very nice lobby watching a movie while we waited. We were able to check in around 1pm. Got to the room and it was clean and cozy. So thankful they were able to help a traveling Mom.
Jennifer M
Jennifer M 님, 1박 가족 여행
Hotels.com 실제 이용 고객 후기