The hotel sucks. Got delayed at airport needed a room, booked online only to call and find out have to check in before 1 am or hotel is locked down and not fighting to get refund.
audrey
audrey ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 26์ผ
Anthony
Anthony ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 15์ผ
Unhappy Traveler
My stay was not what I expected. I was disappointed with the cleanliness of the hotel and the cleanliness of my room. As a single female traveler I did not feel safe. The bed and pillows were not comfortable. The refrigerator had baby roaches, the water was not hot for my shower. For the price that was charged I expected more. Needless to say I will not stay at this hotel again
jean
jean ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 15์ผ
Brooks
Brooks ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 12์ผ
Ernest
Ernest ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 6์ผ
Terrible experience with Staff, Room was good.
We stayed there for three nights, and below is our feedback.
pros:
1. room was clean, and as per description.
2. Close to airport and gas station, Walmart, outlets from shopping pov.
3. distance from Charleston downtown is ok - 20 mins drive minimum to go to any spot.
CONS:
1. Customer service was very terrible. We reached early and was informed that room will be ready within 2 hours which is before checkin time. we went to roam around city and came after 1.5 hours of checkin time and got to know that room is still not ready and will need another 20 mins. we wanted to freshen - up and get some rest for evening but no options even no pubic restrooms. Up on asking to front desk lady - she bluntly said you can check out if you want, we were driving all day and at then end if you hear this is not at all good.
2. we got two room keys one of which never worked, which is ok.
3. Description says inside property is smoke free but could smell every where.
4. Pans and Pots were available for purchase - I don't expect this in suits, not mentioned in description too. even coffee maker was not in room/no kettle.
5. Check out experience was also same. No one as at front desk for 30-35 mins from time given. and it was not mentioned to leave room keys in room, we waited.
while telling about feedback of checkin she started making excuses and was not ready to listen at all.
I won't recommend this place as you don't want to ruin your mood at start of vacation and leave with same experience
Ashutosh
Ashutosh ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 3์ผ
Tia
Tia ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 1์ผ
Manuel
Manuel ๋, 2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 15์ผ
Luis
Luis ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 14์ผ
Luis
Luis ๋, 6๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 10์ผ
Luis
Luis ๋, 6๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 7์ผ
It was adequate for our quick weekend stay. It was nice to have shopping and restaurants nearby, but the room/building itself was very average. Lots of people loitering around outside at all hours.
Eric
Eric ๋, 2๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 7์ผ
John
John ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 1์ผ
Luis
Luis ๋, 7๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 28์ผ
Old property. Rooms need renovations. Bathroom didn't have a vent and shower also had many issues.
Mattress were uncomfortable and slanted
Parita
Parita ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 26์ผ
Small parking lot, parking was free. No ice machine, no pool or hot tub. Great location near restaurants and shopping centers. No dishes or silverware. No trash cans. Housekeeping only available every 2 weeks. 4 floors only. Dirty elevator. No access to the gym. Laundry room and vending available. Rooms were clean. Small beds semi-firm. Property stated free breakfast, and it wasn't available.
Jessica
Jessica ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 25์ผ
Disgusting
Evan
Evan ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 25์ผ
We need to start with the disclaimer that this is a very economical place; the saying applies โโฆyou get what you pay forโฆโ. The best thing of this place was Asia, the front desk clerk: courteous, knowledgeable, kind. All else is below average: the room decor is a visit to the 1970s. The first thing is that the kitchen is empty! Not a cup, not a pan, not a fork! Forget about a toaster! It had a two coil burner, a mini microwave and the fridge. If you want anything, it is for an additional cost. The bathroom was dirty, the curtain was place so high that when you took a shower all the water ended up on the floor, not the tub side! The floor in general was so very dirty!!! I dropped some water and when I went to dry it up the napkin came up brown in color!! The most annoying thing was the door key card and the lock. I had to go every single day once or twice to remake the key cards. I kept them away from my phone and stillโฆ. There was a morning (6am) that after walking the dog I could not get in. I had to wait 30 mins for someone to come down (desk is closed until 9am) to remake keys for me! Safety wise, I was never in danger. I walked two miles every morning and never saw dangerโฆ Stay at your own risk!
YOLANDA
YOLANDA ๋, 5๋ฐ ์ถ์ฅ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 24์ผ
Furniture needed cleaning and carpet was dirty. Saw several roaches during my stay. Exterior was clean and nicely kept and AC worked well.
Lesley
Lesley ๋, 5๋ฐ ์ถ์ฅ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 22์ผ
Christopher
Christopher ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 16์ผ
Donโt stay here if you donโt have toโฆ.
Room had bugs when we arrived and the floor was dirty. Shower was unclean and had hair. The elevator opens on its own all the time. The front desk attendant is a hit or miss as to whether someone would be there and the exterior card access doors do not lock overnight so anyone can walk into the hotel at any time which is not very secure.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 16์ผ
Itโs โa-roomโ .. and thatโs it
Benjamin
Benjamin ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 16์ผ
A step away from a hostel
Not like ANY Extended Stay I've stayed at. Will never do the "America" ones again. If there's a kitchen, I'd want to maybe cook and not have to buy pots etc to do it while traveling (then do what...pack the pots, silverware etc to try to travel home with??). Not catered for the vacation traveler.