4/10 - 보통이에요
2025년 2월 25일
after a 5 hr plane ride, we arrived to the hotel around 8pm. we check in head to our room and the key doest work. go to the front desk they reprogram my key head back to the room and still doesn't work. this happened three times. at around 8:40 they eventually had to give me two separate rooms but on two separate floors! the door to the bathroom would not fully close. there was no extra blankets or sheets for the pullout couch where we had to sleep on. the following morning around 9 am we got a knock on the door saying they were going to come in to clean the ac unit. while my family and myself were getting dressed and ready for check out, they had our door wide open our bed moved across the room, hoses across the floor and the ac unit was removed from the wall. they were spraying the ac unit down with water, so now dust and water was being sprayed everywhere. I dont understand why that could not have waited til we checked out.
실제 이용하신 고객
1박 가족 여행
Hotels.com 실제 이용 고객 후기