6/10
Upon check In found out the pool is non operable until next week due to lighting to pass inspection in the pool . This was my reason for booking with them honestly . So this was disappointing.
In the facility the Sanitation stations were empty .
Gym has no water - big water container is present but empty
No towels or paper towels in the gym . Need a clean towel station and dirty bin for used towels .
No sanitizer or wipes for cleaning up equipment between guests
Shower walls had dirty streaks and short hair on the walls I assume from prior guest shaving . I did ask housekeeping to come and spray shower which they did immediately with bleach .
Breakfast drink station nozzle uncovered all day - should be covered with cling wrap or protective covering between breakfast service poses contamination hazard being open all day and unsupervised.
Room was nice no major complaints - tv was on when we opened the door for the first time / checked in . - that was a bit questionable . We did have an issue with coming back and the room smelled of HEAVY smoke after we’d been gone all day . Our room was promptly changed which I appreciated that customer service response . Over all I think the place could really be a gem in Sumter if attention was paid to small details .
Ebony
2박 가족 여행